Service Manager

Becomearoadie; Conroe (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical plans

Dental Insurance

Vision Insurance

Paid Vacation

Parental Leave

401(k) Retirement Plan

Disability Insurance

Life Insurance

Employee Assistance

Profit Sharing

Adoption Assistance

Holiday bonus

Job summary

Bubba’s 33 is seeking a Service Manager to oversee all Front of House daily operations, manage Front of House employees, and ensure Legendary Food and Legendary Service for guests. You will drive guest satisfaction, train staff, and lead scheduling while enforcing safety and liquor policies.

The role emphasizes leadership, performance coaching, and developing key team members, with a focus on maintaining a dynamic, guest-centric dining experience in a fast-paced environment.

Qualifications

• Minimum of several years in restaurant or front-of-house management.
• Experience coaching and evaluating staff performance.
• Knowledge of liquor laws and safe food handling.
• Ability to manage schedules and high-volume service.

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• Overseeing Front of House staffing and training
• Scheduling and assigning tasks across open hours
• Hiring Front of House employees and reviewing applications
• Controlling liquor costs and ensuring compliance with liquor laws
• Fostering a fun, safe environment aligned with core values
• Ensuring food safety procedures are followed

Skills

Front of House leadership

People management

Customer service

Training & development

Scheduling & planning

Education

High school diploma or equivalent

Tools

POS systems

Job description

At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie?

Bubba’s 33, part of the Texas Roadhouse brand family, is looking for a rockstar Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience.

As a Service Manager your responsibilities would include:

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

At Bubba’s 33 we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regardto race, color, religion, age, gender, pregnancy, gender identity, sexual orientation, disability, military or veteran status, citizenship,national origin, or any other legally protected status. We will also reasonably accommodate qualified applicants or employees withdisabilities unless doing so would result in undue hardship to the Company.