Service Maintenance Technician II

The Community Builders, Inc.; United States; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical dental and vision insurance

12 Paid Holidays & tenure based PTO

Employer contributions to Health SAV-

Company paid Life & Disability

403b retirement plan with company  

Tax advantage accounts commuter/停车等 FS

Hospital & Critical Illness Insurance

Confidential 247 Employee Assistance

Job summary

The Community Builders is seeking a Service Technician II to maintain and repair our apartment communities in the United States. You will respond to service requests, perform interior/exterior repairs, and manage site grounds with a strong customer-service focus.

You will work five days a week in the office, handling a variety of trades and coordinating with the Service Manager and residents to keep properties in top condition. Housing knowledge and safety are key parts of daily duties.

Qualifications

• High School diploma or equivalent; trade school or 3 years of progressive responsibility in property management or hospitality
• Minimum 3 years of advanced hands-on repair in two or more building trades; REACHQS experience preferred; industry certifications preferred
• Ability to read, write, understand, and communicate in English; bilingual skills a plus

Responsibilities

• Diagnose and perform repairs for appliances, carpentry, hardware, accessories, masonry, painting as well as basic electrical, plumbing and HVAC
• Respond to and complete all service requests and on-call emergencies in a timely and professional manner as directed by the Community Manager or Service Manager
• Complete or monitor vendor preventive maintenance tasks for building systems, equipment and components
• Prepare and perform repairs to vacant apartments to be ready for new resident move-ins
• Maintain grounds and common spaces through cleaning, trash management, landscaping and snow removal
• Prepare and make repairs for REACHQS inspections and audits
• Maintain maintenance shop and inventory to company standards with a safety mindset, including wearing PPE
• Available for weekend work on-call rotation and emergency service duties

Skills

English communication

Customer service

Problem solving

Time management

Education

High School diploma or equivalent

Trade school or related certifications

Tools

Hand and power tools

HVAC knowledge

Electrical knowledge

Job description

About The Community Builders TCB

Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive

Position Description

Under the direction of the Service Maintenance Manager the Service Technician II is responsible for promptly responding to all service requests apartment turnover preparation and the preservation and maintenance of the property This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior exterior and the site grounds The Service Technician II is vital to the successful maintenance of the property through excellent customer service focus and a positive and productive relationship with other team members This position has a requirement of five days a week in office

Responsibilities

• Diagnose and perform repairs for appliances carpentry hardware accessories masonry painting as well as basic electrical plumbing and HVAC
• Respond and complete to all service requests and on call emergencies in a timely and professional manner as directed by the Community Manager or Service Manager
• Complete or monitor vendor preventive maintenance task completion for building systems equipment and components
• Prepare and perform repairs to vacant apartments to be ready for new resident move ins
• Maintain grounds and common spaces through cleaning trash management landscaping and snow removal
• Prepare and make repairs for REACHQS inspections and audits
• Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE
• Available for weekend work on call rotation and emergency service call duties

Knowledge Skills and Abilities

• Ability to read write understand and communicate in English bilingual skills a plus
• Basic skills with computer and hand held devices
• Knowledge of Federal Fair Housing Laws & Guidelines a plus
• Knowledge of all hand and power tools cleaning supplies and Personal Protection Equipment PPE
• Valid Drivers License and reliable transportation
• Strong attention to detail organizational time management and problem solving skills
• Superior customer service skills including the ability to manage difficult customers andor situations

Physical Demands & Work Environment

Occasionally ascendsdescends a ladder to service the lights and ceiling fans Frequently moves equipment weighing up to 50 pounds across sites Constantly works in outdoor weather conditions

Education & Experience

High School diploma or equivalent required Trade school or 3 years of progressive responsibility in property management or hospitality Minimum of 3 years of advanced hands on repair experience in two or more building tradesREACHQS experience preferredIndustry Trade certificationsDegrees NAHMS CAMT OSHA HVAC ETC preferred

Benefits

• Medical dental and vision insurance
• 12 Paid Holidays & tenure based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403b retirement plan with company match
• Tax advantage accounts commuterparking medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential 247 Employee Assistance Program

Pay Rate

24hr

The Community Builders is an equal opportunity employer