Service Maintenance Technician I

The Community Builders Inc.; Providence (RI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

12 Paid Holidays

403(b) retirement plan with company-mp

Health Savings Accounts

Life & Disability Insurance

Commuter/parking/FSA

Job summary

The Community Builders Inc. is seeking a Service Maintenance Technician I to perform general maintenance and janitorial tasks, ensuring a clean and welcoming living environment for residents. The role supports the maintenance team in carpentry, plumbing, and turnover preparation, spending 50% at Olmsted Gardens and 50% at Presidential Place.

Requirements include a High School diploma or equivalent and 1+ years in maintenance or related fields. Flexible with weekend work and on-call duties.

Qualifications

• High School diploma or equivalent required; 1+ years maintenance, janitorial, landscape, and/or handyman experience preferred.

Responsibilities

• Provide basic support to repair appliances, carpentry, hardware, masonry, painting, and basic electrical, plumbing, and HVAC.
• Respond to and complete service requests and on-call emergencies in a timely, professional manner.
• Assist in preventive maintenance tasks for building systems, equipment, and components.
• Prepare and repair vacant apartments for new resident move-ins.
• Maintain grounds and common spaces through cleaning, trash, landscaping, and snow removal.
• Assist in inspections and audits as needed.
• Maintain maintenance shop and inventory with safety mindset and PPE.

Skills

Reading & writing English

Basic computer skills

PPE awareness

Hand & power tools knowledge

Valid driver’s license

Customer service

Problem solving

Education

High School diploma or equivalent

Tools

Hand & Power Tools

Job description

About The Community Builders (TCB)

About The Community Builders – Join a growing organization that is strengthening neighborhoods across the nation. The Community Builders, Inc. (TCB) is one of America’s leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Position Description

Under the direction of the Service Maintenance Manager, the Service Maintenance Technician I is responsible for completing general maintenance and janitorial tasks to preserve the property and provide a quality living environment for residents. This role has primary accountability for the overall cleanliness, physical appearance, and presentation of the community, while maintaining a positive, productive relationship with other team members and residents. The Technician I will provide basic support to the maintenance team in carpentry, plumbing repairs, and apartment turnover preparation. This role will spend 50% of time at Olmsted Gardens and 50% at Presidential Place.

Responsibilities

• Provide basic support to repair appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC.
• Respond to and complete all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager.
• Assist in preventive maintenance tasks for building systems, equipment, and components.
• Prepare and perform repairs to vacant apartments to be ready for new resident move-ins.
• Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
• Assist in REAC/HQS inspections and agency audits.
• Maintain Maintenance shop and inventory to company standards with a safety mindset, including wearing appropriate PPE.
• Available for weekend work, on-call rotation, and emergency service call duties.

Knowledge, Skills and Abilities

• Ability to read, write, understand, and communicate in English; bilingual skills are a plus.
• Basic skills with computer and handheld devices.
• Knowledge of Federal Fair Housing Laws & Guidelines is a plus.
• Knowledge of hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE).
• Valid Driver’s License and reliable transportation.
• Strong attention to detail, organizational, time-management, and problem-solving skills.
• Superior customer service skills, including the ability to manage difficult customers and/or situations.

Physical Demands & Work Environment

• Occasionally ascends/descends a ladder to service lights and ceiling fans.
• Frequently moves equipment weighing up to 50 pounds across sites.
• Constantly works in outdoor weather conditions.

Education & Experience

• High School diploma or equivalent required. 1+ years of maintenance, janitorial, landscape, and/or handyman experience preferred.

Benefits

• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program

The Community Builders is an equal opportunity employer.