Service/Maintenance Technician

Shea Properties; San Jose (CA); On-site; USD 36,230 - 41,617; Full time

Benefits offered by this job

Paid time off (PTO)

Paid holidays

Medical and vision insurance

401K

Life insurance

Cell phone allowance

40% discount on apartment (based on availability)

Job summary

A leading real estate company in San Jose is hiring a Service (Maintenance) Technician to maintain apartment communities. Responsibilities include performing repairs, handling service requests, and maintaining safety standards. Candidates should have effective communication skills and be able to operate hand tools. A flexible schedule is required, with availability for on-call maintenance and possible overtime. This position comes with competitive pay and benefits including PTO and discount on housing.

Qualifications

• Perform maintenance related tasks.
• Operate hand tools safely.
• Basic knowledge of computer systems for creating work orders.

Responsibilities

• Perform general and preventative maintenance repairs on-site.
• Complete maintenance service requests and related paperwork.
• Organize parts and materials for maintenance work.

Skills

Effective oral and written communication skills

Provide exceptional customer service

Knowledge of safety procedures

Basic computer skills

Tools

Hand tools

Job description

Shea Properties – Find Awesome.

Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment. Our leadership team encourages input at all levels and embodies Shea’s Core Values of Honesty and Integrity, Respect for Others, Teamwork and Competitive Spirit.

Description

The Service (Maintenance) Technician is responsible for the day-to-day maintenance of the apartment community in accordance with Shea Properties standards, policies and procedures. The Service Technician performs general and preventative maintenance repairs. The pay range for this position is $26.30 - $30.21/hour. The Service Technician is also eligible to participate in the maintenance program, sign‑on bonus and the annual discretionary bonus plan. Shea offers a competitive benefit package including PTO, paid holidays, medical, vision, 401K, disability, life insurance, 40% discounted apartment (based on availability) and cell phone allowance.

Job Duties

• Follows all safety procedures and regulations
• Performs specific carpentry, plumbing, painting, electrical, appliance repair, HVAC, masonry and other general maintenance duties in accordance with Company standards and local city, state and federal building codes when applicable. May repair/maintain various property emergency and security systems.
• Performs maintenance service requests (work orders) for the apartment community and completes related paperwork in a competent, professional and courteous manner.
• Performs scheduled maintenance turnover work, using appropriate safety equipment.
• Performs scheduled preventative maintenance in accordance with the community’s preventative maintenance program.
• Under the direction of the Service Manager, organizes parts and materials required for maintenance service requests and plans maintenance work in advance to ensure efficient completion of all maintenance work.
• Assists in maintaining inventory by properly monitoring and recording inventory items.
• Maintains all storage facilities, equipment and the maintenance workshop in a neat and orderly working condition.
• Regularly provides information to the Property Management Staff regarding safety concerns and the general appearance of the community.
• Retrieves and dispenses any visible trash or garbage on the property in route to work assignments.
• Participates in on‑call maintenance.
• Provides and maintains his/her own hand tools customarily used in the industry and building trades.
• Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.

Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)

• Perform maintenance related tasks.
• Effective oral and written communication skills.
• Provide exceptional customer service.
• Operate hand tools.
• Knowledge of safety procedures.
• Basic computer skills and be able to create and close out work orders preferred.

Work Environment

The Service (Maintenance) Technician works on‑site at an apartment community and interfaces with external/internal customers, residents and vendors on a regular basis. The position work schedule varies depending on the property. Hours are usually scheduled from 8 a.m. – 5 p.m. or 9 a.m. – 6 p.m. and are typically scheduled to work a weekend day (Sat and/or Sun). Must be available to work overtime as needed and work on‑call schedule. The Service Technician should be flexible with availability depending on the needs of the property. Must be able to travel as needed, 10–15% of the time.

Physical Requirements

The Service (Maintenance) Technician’s physical condition must be sufficient for the consistent and successful completion of the specific responsibilities defined for this position and for his/her performance to be in complete conformance with all professional standards defined for this position. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, and hear. May be required to lift and/or move up to 50 pounds and operate power tools. Must be able to occasionally drive during the course of work.

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

EOE/M/F/D/V