Service (Maintenance) Specialist - Westbury Creek

Capital Square Living; Augusta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Cell phone reimbursement

PTO 120 hours + 40 sick hours

11 company-paid holidays, 2 floating,

401(k) matching

Housing discount

Professional development opportunities

Job summary

Capital Square Living is seeking a Service Specialist to handle technical and mechanical work ensuring buildings, grounds, amenities, and common areas meet quality standards for safety and function. The role includes completing work orders, preventative maintenance, and preparing units for leasing at our Augusta property.

The successful candidate will troubleshoot issues, perform repairs per policy and safety standards, assist in grounds maintenance, and respond to resident inquiries with a

Qualifications

• High school diploma or GED is required.
• Excellent organizational skills and a customer service mindset.
• Proficiency in customer service and interpersonal communication.
• A positive, motivating, and team-oriented attitude.
• A desire to excel in a competitive environment.

Responsibilities

• Complete assigned work orders and preventative maintenance; diagnose defects or problems.
• Perform repairs following safety standards and code requirements.
• Prepare vacant units for leasing and new move-ins.
• Obtain supplies, complete tasks, and inspect work.
• Assist in grounds and common area maintenance; basic cleaning and painting as needed.
• Respond to questions and resolve resident requests courteously.

Skills

Customer service

Organizational skills

Interpersonal communication

Team-oriented

Problem solving

Education

High school diploma or GED

Job description

Summary

The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet Capital Square Living’s standards for cleanliness, appearance, safety, and overall functionality.

Service Specialist

Reports to: Community Manager

Summary

The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet Capital Square Living’s standards for cleanliness, appearance, safety, and overall functionality.

Primary Responsibilities

• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem
• Makes repairs in accordance with established policies, procedures, safety standards, and code requirements
• Prepares vacant units for leasing and new move‑ins
• Obtains needed supplies and materials, completes all maintenance tasks, and inspects completed work
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris
• Pressure‑washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns
• Responds courteously to questions and requests, staying calm when addressing and resolving customer problems
• Keeps the property in good repair and communicates concerns about the physical needs of the property to management

Knowledge And Skills Requirements

• High school diploma or GED (General Education Diploma)
• Demonstrated ability to apply principles of logical thinking to define and correct problems
• Excellent organizational skills and a customer service mindset
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts
• A positive, motivating, and team‑oriented attitude
• A desire to exceed in a very competitive environment

WORK HOURS

Will normally work a Monday–Friday schedule with rotating weekends; hours may vary to meet the business needs of the property. On-call hours will apply.

WORK LOCATION

Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Compensation & Benefits

• Industry‑competitive wage and performance‑based bonuses
• Comprehensive medical, dental, and vision coverage, with 100% employee‑only benefit premiums covered for medical plans
• $35 per paycheck cell phone reimbursement
• 120 Paid Time Off (PTO) hours, plus 40 hours of sick time
• 11 company‑paid holidays, 2 floating holidays, and 2 days of VTO (Voluntary Time Off)
• Matching 401(k) contribution with immediate vesting
• 30% housing discount
• Professional development opportunities

EQUAL OPPORTUNITY EMPLOYER

At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don’t hesitate to let us know.