Service Leader: Restaurant Shift Supervisor

Perkins American Food Co.; Cedar Rapids (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Educational Assistance

Competitive Pay

Comprehensive Health Benefits

401(k) with Company Match

Flexible Schedule

Meal Discounts

Career Development Pathway

Job summary

Perkins American Food Co. is looking for a Service Leader in Cedar Rapids, Iowa. This role involves ensuring guest satisfaction, managing service quality, and training staff for optimal performance. Successful candidates will possess skills in customer service, coordination, and effective communication.

Responsibilities include greeting and serving guests, resolving complaints, and maintaining facility standards while also ensuring employee training and food safety compliance. Competitive pay and various benefits offered.

Qualifications

• Training in sanitation, safety, and customer service provided.
• Reliability with cash register and payment handling required.
• Clear communication skills necessary.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Ensure guests are greeted, seated, and served properly.
• Resolve guest complaints effectively.
• Manage payment handling and cash control.
• Maintain facility and equipment through preventative measures.
• Oversee food temperatures for safety.
• Train employees during shifts.
• Ensure menu items are prepared and served correctly.
• Address any service deficiencies proactively.
• Communicate issues with management and coworkers.
• Impact sales through customer satisfaction.

Skills

Sanitation

Customer service

Trustworthiness

Coordination

Communication

Job description

Perkins American Food Co. is looking for a Service Leader in Cedar Rapids, Iowa. This role involves ensuring guest satisfaction, managing service quality, and training staff for optimal performance. Successful candidates will possess skills in customer service, coordination, and effective communication.

Responsibilities include greeting and serving guests, resolving complaints, and maintaining facility standards while also ensuring employee training and food safety compliance. Competitive pay and various benefits offered.