Service Leader

Chipotle Mexican Grill; Buford (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the fast-food industry seeks a Service Leader to ensure quality food service and a positive customer experience. The role involves training crew members, maintaining food safety standards, and assisting with administrative tasks. Join a team committed to sustainable practices and career advancement opportunities.

Benefits

Tuition Assistance

Free Food

Medical, Dental, and Vision Insurance

Digital Tips

Paid Time Off

Holiday Closures

Opportunities for Advancement

Qualifications

• Experience in a restaurant environment.
• Ability to ensure food safety and quality.

Responsibilities

• Maintain a positive customer experience and quality food service.
• Train and develop crew members.
• Assist with office administration duties.

Skills

Customer Service

Food Safety

Cash Handling

Education

High School Diploma

Job description

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CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.

What You’ll Do

• Follow Chipotle’s policies and procedures.
• Ensure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety measures, including hand washing, glove changes, monitoring time and temperature, secondary shelf lives, and completing the Daily Food Safety Checklist.
• Help resolve customer incidents and ensure positive customer experiences.
• Monitor crew breaks, shift changes, meetings, and schedules.
• Develop and cross-train all front of house Crew.
• Assist with Crew performance reviews and developing future Service Leaders.
• Assist with office administration duties such as banking, cash handling, and paperwork.
• Ensure office equipment functions properly and supplies are ordered as needed.
• Maintain adequate supplies.

What You’ll Bring To The Table

• Understanding of Chipotle’s Food With Integrity philosophy.
• Knowledge and experience with cash handling policies.
• Knowledge of Food Safety and health department standards.
• Familiarity with office paperwork.
• Ability to speak, read, write, and understand the primary language(s) of the work location.
• High school diploma.
• Restaurant experience.

What’s In It For You

• Tuition assistance (up to $5,250/year or 100% for some degrees).
• Free food.
• Medical, dental, and vision insurance.
• Digital Tips.
• Paid time off.
• Holiday closures.
• Competitive pay.
• Opportunities for advancement (80% of managers started as Crew).

Who We Are

Chipotle Mexican Grill, Inc. (NYSE: CMG) is committed to serving responsibly sourced, wholesome food without artificial additives. We operate in the US, Canada, UK, France, and Germany, owning and managing all our North American and European restaurants. We are passionate about providing a great guest experience and leading in digital, technology, and sustainability practices. Visit www.chipotle.com for more information.

Chipotle is an equal opportunity employer that values diversity and inclusion. All qualified applicants are encouraged to apply. Reasonable accommodations are available for applicants with disabilities at [e-mail].