Service Lead Keyholder in a Candy Store

Hammond's Candies; Frisco (TX); On-site; USD 13,431 - 15,153; Part time

Benefits offered by this job

Employee discount on treats

Job summary

Lolli & Pops in Frisco, Texas is seeking a part-time Service Lead who can enhance guest engagement and drive store performance. As a keyholder, you will train and motivate a dynamic team while maintaining high operational standards.

Applicants must have strong interpersonal skills, a passion for quality, and flexible availability. The role offers a sweet discount on treats and the chance to be part of a joyful and authentic culture.

Qualifications

• Energized by working with people, both guests and team members.
• Ability to lift and mobilize items up to 75 lbs using safety techniques.
• Enjoyment of coaching and mentoring for personal growth.

Responsibilities

• Drive store-level financial and operational results.
• Maximize team performance through education and coaching.
• Assist in training and motivating team members.
• Maintain visual and merchandising standards.

Skills

Exceptional interpersonal skills

Attention to detail

Ability to multitask

Positive attitude

Flexible availability

Job description

Joining our team will be the sweetest decision you'll ever make!

At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast‑paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own.

As a part‑time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go‑getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:

Responsibilities

• Help drive store‑level financial and operational results by monitoring the store's key performance indicator (KPI) targets and taking appropriate action to achieve store targets
• Keep your team focused on guest engagement, sampling and sharing product knowledge
• Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in training, developing and motivating team members
• Assist the Store Manager with paperwork, ordering, inventory management
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store
• Must be able to lift up to 25 pounds

Qualifications

• Exceptional interpersonal skills: you are energized by working with people, both guests and your team
• A passion for meticulous quality: you understand that strong organization creates a highly efficient team
• A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
• The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential
• An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
• The desire to problem solve: you like finding problems and fixing them
• The ability to multitask: you can prioritize and execute at many different tasks each day
• A positive attitude and fun‑loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work
• Flexible availability: you want to work at our busiest times, and flex your availability to meet the needs of the business

Company Values

• Guest‑icated our guests are at the heart of everything we do
• Collaborative we are a joyful mix of unique individuals working together
• Agile we are flexible and open to change in order to be the best we can be
• Authentic we honor what's real and authentic and give feedback from the heart
• Betterment we have a never ending drive to continuously improve

Equal Opportunity Employer Statement

Lolli & Pops is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Pay Range

9.75 - 11 USD per hour (Stonebriar Centre)