Service Lane - Drive Line Attendant

Healey Brothers Automotive Group; City of Poughkeepsie (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Plan with Company

Paid Vacation, Sick, and Holidays

Life Insurance

FSA and DCA Accounts

No Cost Disability and Short-Term Disability

Weekly Pay

Discounted Vehicle, Service, and Parts Purchases

Job summary

A prominent automotive service provider in Poughkeepsie is seeking a Service Lane Assistant to enhance customer experience during vehicle service. Responsibilities include greeting customers, managing vehicle flow, assisting with check-ins, and providing excellent service. The ideal candidate will have a valid driver's license, strong customer service skills, and a team-oriented attitude. This role offers a supportive environment with growth opportunities and comprehensive benefits, including insurance and paid leave.

Qualifications

• Valid driver’s license with a clean driving record.
• Ability to drive automatic and manual vehicles.
• Strong customer service and communication skills.
• Ability to work in a fast-paced service lane environment.
• Basic computer familiarity is helpful but not required.

Responsibilities

• Greet customers as they arrive in the service drive.
• Assist with vehicle check-in and record mileage.
• Move and park vehicles safely within the dealership lot.
• Prepare vehicles for service with protective covers.
• Maintain organization and cleanliness of the service drive.
• Assist service advisors and technicians as needed.
• Provide excellent customer service with answers to questions.

Skills

Customer service skills

Communication skills

Reliability

Team-oriented attitude

Job description

Description

Who We Are:

Healey Brothers, Hudson Valley's largest automotive brand, with over 45 years of service. That means that your growth potential is virtually limitless. Our employees have transitioned from salespeople to general managers, and from technicians to service managers. Our employees are our biggest asset, and that belief is reflected in how we treat our employees.

What We're Looking For:

Healey Brothers Chevrolet is looking for an experienced and energetic candidate who will join our Team. The employee’s key role will be Service Lane Assistant.

The Service Drive Lane Assistant supports the dealership’s service department by greeting customers, managing vehicle flow in the service lane, and assisting service advisors with the check‑in process. The role ensures a smooth and positive experience for customers bringing their vehicles in for service.

Why You Should Work with Healey Brothers:

At Healey Brothers we are a fun and fast paced work environment that genuinely believes from promoting from within- at Healey Brothers, your possibilities are endless. We offer many positions that allow an employee to grow as much as they choose. From Sales, Service, Technicians, Administrative, Managerial, front of the house or back of the house, you will learn so much from all our employees, most of whom have worked with Healey for well over a decade or more! At Healey Brothers we offer the following benefits:

• Medical, Dental, and Vision Insurance
• 401K Plan with Company
• Paid Vacation, Sick, and Holidays
• Life Insurance
• FSA and DCA Accounts
• No Cost Disability and Short‑Term Disability
• Weekly Pay
• Discounted Vehicle, Service, and Parts Purchases
• And more!

Key Responsibilities:

Greet customers as they arrive in the service drive and direct them to the appropriate service advisor.

Assist with vehicle check‑in, including recording mileage, noting visible damage, and confirming customer information.

Move and park vehicles safely within the dealership lot or service area.

Prepare vehicles for service, such as installing seat covers, steering wheel covers, or floor mats.

Maintain organization of the service drive, ensuring it remains clean, orderly, and efficient.

Retrieve vehicles for customers after service is completed.

Assist service advisors and technicians with tasks such as delivering keys, paperwork, or parts.

Provide excellent customer service and answer basic questions about the service process.

Follow dealership safety procedures and policies when handling vehicles and equipment.

Qualifications:

Valid driver’s license with a clean driving record

Ability to drive automatic and manual vehicles

Strong customer service and communication skills

Ability to work in a fast‑paced service lane environment

Team‑oriented attitude and reliability

Basic computer or dealership system familiarity is helpful but often not required.

Healey Brothers Mission Statement:

Utilizing cutting‑edge automotive technology and training to give our customers a seamless, stress‑free experience to earn their business for life. Our Core Values: Family, Trust, Attitude, Innovation, and Drive.

Healey Brothers EEO Statement:

Healey Brothers is an Equal Employment Opportunity employer. We comply with all applicable laws regarding equal employment opportunities for all qualified applicants and employees. It is against our policy to discriminate against any qualified applicant or employee on the basis of actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.