Service Lane Buyer - MB of Denver

Sonic Automotive; Denver (CO); On-site; USD 66,960 - 2,176,200; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k

PTO

Award-winning training programs

Personal Automotive Concierge Service

Job summary

A leading auto dealership is looking for a Service Lane Buyer to manage vehicle purchasing and appraisal processes. This role involves engaging directly with customers to assess their vehicles and present offers, while also utilizing automated inventory management systems. Candidates should possess strong customer service skills and preferably have experience in a dealership environment. Competitive benefits and a focus on professional growth are offered. Join us to make a significant impact in our customer-focused team.

Qualifications

• High school diploma or the equivalent required.
• High level of customer service is required.
• Previous dealership, selling or marketing experience preferred.

Responsibilities

• Execute a process to purchase vehicles from owners.
• Appraise and present offers to customers.
• Utilize the automated inventory management system.

Skills

High level of customer service

Ability to read and comprehend instructions

Professional personal appearance

Education

High school diploma or equivalent

College Degree preferred

Job description

Service Lane Buyer - MB of Denver in Denver, CO at Sonic Automotive

Job Type: Production

Experience: Associate

About

You're serious about your career, and rest assured you've come to the right place. At MB of Denver, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they’re committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Salary: $6,000 to $195,000 monthly draw $2,000

(The Used Car Buyer Position has a Pay Scale consisting of the following elements and ranges. Wages include Monthly draw of $2000. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit)

Job Description

Used Car Buyer Purpose:

The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale.

Duties and Responsibilities:

Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle.

Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles.

Utilize Sonic Automotive automated inventory management system.

Understand market trends and changes to trends in geographic market.

Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles.

Appraise used vehicles.

Attend Trade walks daily.

Exhibits high level of commitment to guest satisfaction.

Knows and understands the federal, state and local laws which govern retail automotive sales.

Established personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.

Attends product and sales training courses as requested by General Manager or Sales Managers.

Keeps abreast of new products, features, accessories, etc. and their benefits to guests.

Knows and understands equity and values and is able to explain depreciation to the guest.

Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle.

Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.

Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles.

Attends sales meetings.

Maintains a safe work environment.

Maintains a professional appearance.

Realize that the company’s business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.

Determine management, production and quality requirements by asking questions and listening.

Attend Sonic meetings as requested.

Maintain a follow-up system that encourages follow through with assigned project.

Report to Supervisor regarding objectives, planned activities, reviews and analyses.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in the product.

Follow directions from a supervisor.

Understand and follow work rules and procedures.

Interact well with others and be a positive influence on associate and guest morale.

Qualifications:

College Degree preferred but not required; High school diploma or the equivalent required.

High level of customer service is required.

Ability to read and comprehend instructions and information.

Professional personal appearance.

Ability to meet company’s production and quality standards.

Previous dealership, selling or marketing experience preferred.

All applicants must be authorized to work in the USA.

All applicants must perform duties and responsibilities in a safe manner.

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

All your information will be kept confidential according to EEO guidelines.