Service Lane Assistant

BMW Company; Asheville (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan

Paid time off

Paid training

Employee vehicle purchase plan

Wellness program

Sundays off

Job summary

Fields BMW of Asheville is seeking friendly, safety-minded team members to join our premium service environment. Greet customers, guide them through the service process, and support service advisors to ensure a smooth, positive experience.

This role involves light vehicle care, check‑in of loaners, lot duties, and occasional car pickups or deliveries; a valid driver's license and willingness to undergo background checks are required. We offer comprehensive benefits and a collaborative culture.

Qualifications

• Ability to follow directions.
• Ability to follow instructions.
• Positive attitude.
• Valid driver's license with an acceptable motor vehicle driving record according to dealership guidelines.
• Willing to submit to a pre-employment background check.

Responsibilities

• Greet customers as they arrive for service appointment.
• Direct all customers through UV Eye machine.
• Direct all customers to service advisors.
• Light service duties including tire air top offs, washer fluid top offs.
• Assist advisors / manager as needed.
• Check in loaners.
• Evening lot check.
• Pick up / deliver cars as needed.

Skills

Positive attitude

Ability to follow directions

Ability to follow instructions

Valid Driver's License

Job description

Fields BMW of Asheville is seeking high integrity, positive minded, energetic team members to join our dynamic dealership environment! Please join us in our efforts to provide premium customer service experience and create life‑long relationships with our customers and fellow team members.

As a family owned and operated business, our culture is defined by our shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency. We strive to ensure a supportive and collaborative environment where team members are encouraged to grow and elevate their careers through promotion within the organization.

What We Offer

Medical, Dental, Vision, Short‑ and Long‑Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness and Sundays off.

Work hours are Tuesday through Saturday 8pm to 5pm.

Responsibilities

• Greet customers as they arrive for service appointment
• Direct all customers through UV Eye machine
• Direct all customers to service advisors
• Light service duties including tire air top offs, washer fluid top offs.
• Assist advisors / manager as needed
• Check in loaners
• Evening lot check
• Pick up / deliver cars as needed

Qualifications

• Ability to follow directions
• Ability to follow instructions
• Positive attitude
• Valid Driver's License with an acceptable motor vehicle driving record according to dealership guidelines
• Willing to submit to a pre‑employment background check

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, regularly required to stand, walk, lift and talk or hear; frequently required to reach with hands and arms; occasionally required to sit. Prolonged periods sitting at a desk and working on a computer can stand when needed.