Service Inventory Planning Systems Analyst|Testing

KLA; Phoenix (AZ); On-site; USD 90,000 - 154,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(K) including company matching

Employee stock purchase program (ESPP)

Tuition reimbursement program

Paid time off

Paid company holidays

Wellness benefits including EAP

Job summary

KLA is seeking a professional to join the Services organization as a Senior Inventory Planning Analyst focused on service planning systems. You will oversee data inputs, governance, and analytics, driving improvements in configuration, forecasting, and reporting.

Responsibilities include developing dashboards, validating outputs, and standardizing logic for better usability. Hybrid collaboration with global teams and data tools like Power BI and SQL will be essential.

Qualifications

• Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years
• Base Pay Range: $90,400.00 - $153,700.00 Annually
• Primary Location: USA-MI-Ann Arbor-KLA

Responsibilities

• Manage service planning system data input connectivity, monitoring, and governance
• Identify and document requirements for data feed and data management improvements and work with internal and external teams to complete successful development and implementation
• Evaluate the impact of configuration changes on downstream planning, execution, and reporting, and communicate impacts clearly to team members
• Develop data quality monitoring metrics, reports, dashboards etc
• Perform ad hoc analytics using a variety of tools and data sources
• Define and/or develop analytical tools in Power BI and other data visualization technologies
• See opportunities to improve data reporting landscape
• Develop and implement functional testing for configuration changes, new features, and improvements.
• Validate planning outputs against business expectations and real-world results.
• See opportunities to simplify configurations, standardize logic, and improve system usability and scalability.
• Maintain clear documentation of system configuration, planning logic, assumptions, and data develop Support knowledge transfer, training, and enablement for business users and partners
• Act as an authority for the service inventory planning system.

Skills

Data analytics

Forecasting

Inventory optimization

Service inventory planning

Data visualization

Education

Doctorate degree

Master's degree

Bachelor's degree

Tools

Prophet by Baxter Planning

PTC SPM

SQL

Power BI

Tableau

Excel

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solver work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Key Responsibilities

System Configuration & Feature Management

• Management of service planning system data input connectivity, monitoring, and governance
• Identify and document requirements for data feed and data management improvements and work with internal and external teams to complete successful development and implementation
• Evaluate the impact of configuration changes on downstream planning, execution, and reporting, and communicate impacts clearly to team members

Business Analysis

• Develop data quality monitoring metrics, reports, dashboards etc
• Perform ad hoc analytics using a variety of tools and data sources
• Define and/or develop analytical tools in Power BI and other data visualization technologies
• See opportunities to improve data reporting landscape

Testing, Validation & Continuous Improvement

• Develop and implement functional testing for configuration changes, new features, and improvements.
• Validate planning outputs against business expectations and real-world results.
• See opportunities to simplify configurations, standardize logic, and improve system usability and scalability.

Documentation & Communication

• Maintain clear documentation of system configuration, planning logic, assumptions, and data develop Support knowledge transfer, training, and enablement for business users and partners
• Act as an authority for the service inventory planning system.

Preferred Qualifications

Education: Master’s degree in Computer Science, Information Systems, Engineering or related field

Experience: Database management and/or experience with large data-intensive enterprise systems

Experience: With service inventory planning systems such as Prophet by Baxter Planning, PTC SPM or equivalent

Hands‑on experience configuring or supporting forecasting, inventory optimization, or supply operations in a service environment

Experience: Translating business requirements into system logic, parameters, or configurations

Technical & Analytical Skills: Strong analytical skills with the ability to interpret large data sets

Proficiency with Excel and analytical tools; experience with SQL, Power BI, Tableau, or similar tools is a plus

Understanding of inventory planning concepts such as demand forecasting, inventory optimization, service levels, transactional automation and reporting

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

Base Pay Range: $90,400.00 - $153,700.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

Benefits

• medical
• dental
• vision
• life
• other voluntary benefits
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off
• paid company holidays
• family care and bonding leave

If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us at [e-mail] or at [phone] to request accommodation.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.