Service Inventory Planning Systems Analyst|Testing

KLA; Phoenix (AZ); On-site; USD 90,400 - 153,700; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(K) with company matching

Tuition reimbursement

Paid time off

Job summary

KLA is looking for a skilled professional to manage service planning system data at their Phoenix location. Responsibilities include data management, developing quality metrics, and conducting analytics using tools such as Power BI.

The ideal candidate holds a Master’s degree in a relevant field with experience in inventory planning and database management. Benefits include a competitive salary range of $90,400 to $153,700 annually along with performance incentives and professional development opportunities.

Qualifications

• Proficiency in managing large data sets with strong analytical skills.
• Experience with service inventory planning systems.
• Understanding of demand forecasting and inventory optimization.

Responsibilities

• Manage service planning system data input connectivity.
• Develop data quality monitoring metrics and reports.
• Implement functional testing for configuration changes.

Skills

Analytical skills

Proficiency with SQL

Experience with Power BI

Database management

Inventory planning concepts

Education

Master’s degree in Computer Science, Information Systems, Engineering or related field

Tools

Excel

Power BI

Tableau

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. We invent systems and solutions for the manufacturing of wafers, reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. Our teams of physicists, engineers, data scientists and problem‑solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices.

Group/Division

The KLA Services team headquartered in Milpitas, CA supports Service Sales & Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training and Technical Support. It partners with our field teams and customers to maintain high performance and productivity of our products through proactive tools management, optics, image processing, motion control expertise, and an extensive parts network.

Key Responsibilities

System Configuration & Feature Management

• Manage service planning system data input connectivity, monitoring, and governance.
• Identify and document requirements for data feed and data management improvements and collaborate with internal and external teams to complete successful development and implementation.
• Evaluate the impact of configuration changes on downstream planning, execution, and reporting, and communicate impacts clearly to team members.

Business Analysis

• Develop data quality monitoring metrics, reports, dashboards, etc.
• Perform ad‑hoc analytics using a variety of tools and data sources.
• Define and/or develop analytical tools in Power BI and other data visualization technologies.
• Identify opportunities to improve the data reporting landscape.

Testing, Validation & Continuous Improvement

• Develop and implement functional testing for configuration changes, new features, and improvements.
• Validate planning outputs against business expectations and real‑world results.
• Seek opportunities to simplify configurations, standardize logic, and improve system usability and scalability.

Documentation & Communication

• Maintain clear documentation of system configuration, planning logic, assumptions, and data development.
• Support knowledge transfer, training, and enablement for business users and partners.
• Act as an authority for the service inventory planning system.

Preferred Qualifications

Education

• Master’s degree in Computer Science, Information Systems, Engineering or related field.

Experience

• Database management and/or experience with large data‑intensive enterprise systems.
• Experience with service inventory planning systems such as Prophet by Baxter Planning, PTC SPM or equivalent.
• Hands‑on experience configuring or supporting forecasting, inventory optimization, or supply operations in a service environment.
• Experience translating business requirements into system logic, parameters, or configurations.

Technical & Analytical Skills

• Strong analytical skills with the ability to interpret large data sets.
• Proficiency with Excel and analytical tools; experience with SQL, Power BI, Tableau, or similar tools is a plus.
• Understanding of inventory planning concepts such as demand forecasting, inventory optimization, service levels, transactional automation, and reporting.

Minimum Qualifications

• Doctorate (Academic) Degree and 0 years related work experience; Master’s Level Degree and related work experience of 3 years; Bachelor’s Level Degree and related work experience of 5 years.

Base Pay Range: $90,400.00 – $153,700.00 annually.

Primary Location: USA-MI-Ann Arbor-KLA.

KLA’s total rewards package may include participation in performance incentive programs and eligibility for additional benefits, including medical, dental, vision, life, voluntary benefits, 401(K) with company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement, development and career growth opportunities, financial planning benefits, wellness benefits, paid time off, paid company holidays, family care and bonding leave. Interns are eligible for some of these benefits.

KLA is proud to be an Equal Opportunity Employer. Qualified individuals with disabilities will be provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us at [e-mail] or +1‑408‑352‑2808 to request accommodation.