Service Greeter-Porter

Continental Toyota; Hodgkins (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Job summary

Continental Toyota in Hodgkins, Illinois, is seeking a Service Greeter-Porter to deliver exceptional customer service at the dealership. This role involves greeting customers, guiding them to the service Advisor, maintaining clean service areas and lounges, and assisting with vehicle drop-offs and pickups.

The ideal candidate will have strong communication skills, the ability to work in a fast-paced environment, and basic computer skills.

Qualifications

• Excellent communication and interpersonal skills required.
• Customer service experience preferred.
• Ability to work in a fast-paced environment.
• Strong attention to detail and professionalism.
• Basic computer skills are required.
• Valid driver's license required.
• Must be able to stand and walk for extended periods.

Responsibilities

• Greet customers upon arrival in a friendly, professional manner.
• Escort customers to the appropriate service Advisor.
• Maintain cleanliness and order in the service area and waiting lounges.
• Handle customer inquiries and provide accurate information about services offered.
• Assist customers with vehicle drop-offs and pickups.
• Collaborate with advisors and technicians to ensure a seamless experience.
• Help maintain a positive, customer-centric atmosphere at the dealership.
• Keep the parking lot neat and organized.
• Capture pictures of customers' vehicles as needed.
• Perform other duties assigned by management.

Skills

Excellent communication

Interpersonal skills

Fast-paced environment

Attention to detail

Basic computer skills

Valid driver's license

Stand/walk for extended periods

Job description

Description of the role:

We are seeking a highly motivated Service Greeter-Porter to join our team at Continental Toyota in Hodgkins, Illinois. As a Service Greeter-Porter, you will be responsible for providing excellent customer service to our clients, assisting them with their needs, and ensuring a smooth and efficient experience at our dealership.

Responsibilities:

• Greet customers in a friendly and professional manner upon arrival
• Escort customers to the appropriate service Advisor
• Maintain cleanliness and orderliness of the service area and customer waiting lounges
• Handle customer inquiries and provide accurate information about our services and offerings
• Assist customers with vehicle drop-offs and pick-ups
• Collaborate with service advisors and technicians to ensure a seamless customer experience
• Help maintain a positive and customer-centric atmosphere at the dealership
• Maintain the parking lot in a neat and organized manner
• Capture pictures of our customers vehicle
• Perform any other duties assigned by management

Requirements:

• Excellent communication and interpersonal skills
• Customer service experience is preferred
• Ability to work in a fast-paced environment
• Strong attention to detail
• Basic computer skills
• Valid driver's license
• Must be able to stand and walk for extended periods of time

Benefits:

• Competitive compensation
• Opportunities for career growth and development
• Fun and friendly work environment
• Employee discounts on vehicle purchases, service, and parts
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holiday pay

About the Company:

Continental Toyota is a leading automotive dealership located in Hodgkins, Illinois. We are committed to providing exceptional customer service and offering a wide range of high-quality vehicles. Our team is dedicated to creating a welcoming and professional environment for both our employees and customers. Join us in delivering an outstanding automotive experience to our valued clientele.