Service Greeter - Nalley Lexus Galleria

Lhmauto; Smyrna (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in automotive retail seeks a Service Greeter to enhance customer experiences. This role is vital in welcoming service customers and ensuring smooth operations within the service department. You will greet customers, coordinate with staff, and maintain a friendly atmosphere, all while working in a fast-paced environment. The company prides itself on innovation and commitment to team members, making it a fantastic place for personal and professional growth. Join this forward-thinking organization and help redefine the dealership experience.

Benefits

Weekly Pay

Paid Holidays & Time Off

Paid Training

Medical, Vision, Dental Insurance

401(k) with Company Match

Employee Discounts

Continuous Training

Student Loan Relief Resources

Employee Assistance Program

Paid Volunteer Hours

Qualifications

• Must possess a valid Driver’s License.
• High school diploma or military equivalent required.

Responsibilities

• Greet customers and direct them to the appropriate representative.
• Coordinate with service department to keep scheduled appointments on track.
• Maintain a positive and friendly demeanor while interacting with customers.

Skills

Customer Service

Communication

Time Management

Problem Solving

Education

High School Diploma

Military Equivalent

Job description

Nalley Automotive, part of Asbury Automotive Group (NYSE: ABG), is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, aims to become the Most Guest Centric Automotive Retailer. At Asbury, we strive to provide exceptional experiences for our guests while fostering a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Our efforts have been recognized as making us one of the best places to work by Newsweek and US News & World Report.

The Service Greeter is the first point of contact for arriving service customers at the dealership. The role involves welcoming customers, assisting within the service department, and ensuring a smooth customer experience.

1. Greet customers and direct them to the appropriate dealership representative or waiting area.
2. Communicate with dealership staff about customers' arrivals and needs.
3. Coordinate with the service department to keep scheduled appointments on track.
4. Move vehicles through the service lane to the shop.
5. Return vehicles to the service lane for customers once work is completed.
6. Maintain a positive and friendly demeanor.
7. Enjoy interacting with customers.
8. Follow manufacturer recommended procedures.
9. Work efficiently in a fast-paced environment.
10. Possess a valid Driver’s License.
11. Be at least eighteen years old.
12. Have a high school diploma or military equivalent.
13. Pass pre-employment screening (background and drug test).

Pay and Recognition:

• Weekly pay
• Paid holidays & time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards (eligible for select management and front-line team members)

Insurance / Retirement:

• Medical, vision, dental, accident, critical illness, and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings accounts
• Flex spending accounts (tax-free)
• Short-term and long-term disability plans
• Life Insurance (Whole Life and Term)
• 401(k) with company match

Learning, Tuition Assistance, and Career Development:

• Digital career path tools for career development
• Continuous training via Asbury's Internal Learning Management System
• Opportunities for professional growth

Additional Benefits:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Participation in community service initiatives with paid volunteer hours
• Employee referral program with bonuses

Asbury Automotive Group is an equal opportunity employer. We provide employment opportunities regardless of race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by law. We are committed to fostering an inclusive and diverse workplace.