Service Greeter

Casey-Kia; Newport News (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company contribution

Vacation & Holiday pay

Employee discounts

Job summary

CaseyKia in Newport News is seeking a Service Greeter/Porter for our busy service drive. You will be the friendly first contact for customers and escort them to their Service Advisor.

The role includes assisting advisors, dressing vehicles for service, performing initial checks, and preparing vehicles for delivery, while maintaining the service lane and lots. This is a full-time role with 40+ hours weekly, Monday–Saturday, some holidays.

Qualifications

• Must be at least 18 years of age.
• Must have a valid driver's license and an excellent driving record.
• Ability to safely drive both manual and automatic transmissions is preferred.
• Outgoing and friendly personality - enjoys greeting and interacting with customers.

Responsibilities

• Greeting every customer with an upbeat attitude and escorting them to their assigned Service Advisor.
• Assisting Service Advisors with various tasks.
• Dressing vehicles for service (applying steering wheel, seat, and floor covers).
• Performing initial vehicle checks, including testing batteries and topping off fluid levels.
• Attaching key tags to vehicles.
• Moving and parking customer vehicles safely and efficiently.
• Preparing customer vehicles for delivery - checking tire pressure and fluids, ensuring vehicles are washed, vacuumed, and sanitized.
• Maintaining the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots.

Job description

CaseyKia recently movedto a larger, newly remodeled facility, and we are seeking a Service Greeter/Porter to join our team!

This dynamic role is primarily based in our busy service drive, where you'll be the friendly first point of contact for our customers.

Customer Service & Vehicle Prep:

• Greeting every customer with an upbeat attitude and escorting them to their assigned Service Advisor
• Assisting Service Advisors with various tasks
• Dressing vehicles for service (applying steering wheel, seat, and floor covers)
• Performing initial vehicle checks, including testing batteries and topping off fluid levels
• Attaching key tags to vehicles
• Moving and parking customer vehicles safely and efficiently

Vehicle Delivery & Lot Maintenance:

• Preparing customer vehicles for delivery - checking tire pressure and fluids under the hood, and ensuring vehicles are washed, vacuumed, and sanitized.
• Maintaining the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots.

Work Environment & Requirements:

Be prepared for a role that keeps you moving!

• This position requires extensive walking, kneeling, and bending in a variety of temperatures and weather conditions
• Full-Time Schedule: You must be able to work 40+ hours per week
• Hours: Shifts will be scheduled between 7:00 am - 6:00 pm, Monday through Saturday, and may include some holidays
• Requirements:
  • Must be at least 18 years of age
  • Must have a valid driver's license and an excellent driving record
  • Ability to safely drive both manual and automatic transmissions is preferred
  • Outgoing and friendly personality - enjoys greeting and interacting with customers

What we offer:

• Comprehensive Benefits:
  • Medical, Dental, and Vision Insurance
  • FSA/HSA/LPFSA
  • Prescription drug coverage
  • HealthJoy App- company paid healthcare navigation tool
  • Employee Assistance Program
  • 401(k) with company contribution upon eligibility
  • Short- and Long-Term Disability
  • Legal Resources coverage & ID Protection
• Work-Life Balance:
  • Vacation & Holiday pay
• Employee Perks:
  • Employee referral bonus programs
  • Employee parts & service discounts
  • Discounted gym memberships to OneLife & YMCA

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.