Service Foreman

McCandless Truck Center; Sparks (NV); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision insurance for employee

Life Insurance Policy

401(k) plan with company match

PTO and Vacation Days

Paid Training

Proficiency bonuses for Technicians

Fantastic Culture and Work Environment

Job summary

McCandless Truck Center in Sparks, NV is hiring a Service Manager to oversee shop operations, assign work, mentor technicians, and drive efficiency through planning and clear communication. The role emphasizes leadership, safety, and continuous improvement within a dynamic dealership environment.

You will work with Service Advisors and cross-functional teams to meet demand, manage resources, ensure proper documentation, and uphold high service standards for International Truck and IC Bus

Qualifications

• High school education or equivalent.
• Pay $20.00 to $25.00 per hour.
• Equal Opportunity Employer and inclusive culture.

Responsibilities

• Oversee and optimize shop operations by assigning work based on technician skillsets and coordinating with Service Advisors.
• Provide leadership and mentorship with clear direction and documentation.
• Foster effective communication with Service Advisors, customers and internal teams.
• Drive efficiency through planning, daily meetings and resource allocation.
• Promote a collaborative team culture and align efforts with business goals.
• Apply product and technical expertise to diagnose and service International Truck/IC Bus products.

Skills

Leadership

Team management

Communication

Safety compliance

Resource planning

Education

High school diploma

Tools

Shop software

Job description

Overview

McCandless Truck Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Las Vegas area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

Department: Service

Reports To: Service Manager

What We Offer:

• Health Insurance - 80% of employee premiums are company paid!
• Free Dental & Vision insurance for employees!
• Life Insurance Policy
• 401(k) plan with company match
• PTO and Vacation Days
• Paid Training
• Proficiency bonuses for Technicians
• Fantastic Culture and Work Environment

Key Responsibilities

• Oversee and optimize shop operations by assigning work based on technician skillsets, coordinating with Service Advisors, adjusting in real time to meet demand, monitoring progress, ensuring safety compliance, and maintaining workflow efficiency.
• Provide leadership and mentorship by giving clear direction, assisting with complex tasks, ensuring proper documentation, identifying additional work opportunities, and promoting continuous improvement.
• Foster effective communication with Service Advisors, customers, and internal teams to ensure timely updates, resolve issues, address parts concerns, and participate in goal-alignment meetings.
• Drive efficiency through planning by leading daily meetings, allocating resources, preparing shift handovers, overseeing tool readiness, monitoring rework and warranty concerns, and suggesting service or shop enhancements.
• Promote a collaborative and accountable team culture by encouraging diverse perspectives, supporting professional growth, and aligning team efforts with broader business goals.
• Apply product and technical expertise to diagnose, service, and repair International Truck and IC Bus products using correct tools, documentation, and techniques.
• Plan and manage resources - human, physical, informational, and financial to support productivity and organizational objectives.
• Maintain safety and cleanliness standards to ensure a safe, compliant, and well-organized work environment.
• Leverage software and digital tools to document work, access technical information, and support efficient service operations.

General Knowledge and Skills You Will Need

• Communicate openly and respectfully with team members, leadership, and customers to foster dialogue, active listening, and collaboration for clarity and alignment.
• Provide outstanding service to internal and external clients by maintaining communication, anticipating needs, and offering expert guidance to drive satisfaction.
• Uphold accountability by fostering transparency, setting clear expectations, and implementing systems that support consistent performance.
• Motivate and energize teams by fostering resilience, confidence, and alignment with shared goals in a success-driven environment.
• Plan and allocate resources effectively to achieve organizational goals on time and with efficiency.
• Identify and resolve issues efficiently, escalating complex problems when needed for timely solutions.
• Collaborate proactively across teams to achieve shared goals and set the standard for a culture of teamwork.

Desired Education and Experience

High school education or equivalent

Pay $20.00 to $25.00 per hour

This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate.

We are an Equal Opportunity Employer.