Service-Foreman

Tri-State International Trucks; Reading (Berks County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Life, Accident, and Disability

401(k) with company match

Paid Time Off

Paid Training

Great Culture & Team Environment

Long Term Career Opportunities

Job summary

Ascendance Truck Centers is seeking an experienced, full-time Shop Foreman to lead our service team on the shop floor. This role monitors work activity, collaborates with clients, assists with repairs or tasks on work orders, orders supplies, maintains equipment, and enforces shop policies.

The successful candidate has 3–5 years of diesel mechanic experience with at least one year in fleet and/or management.

Qualifications

• 3–5 years of diesel mechanic experience.
• Strong leadership, organizational, math, and writing skills.
• 1 year of fleet or dealership experience.
• 1 year of management or customer service experience.

Responsibilities

• Ensure that all work is completed efficiently and meets quality standards.
• Communicate effectively with other shifts to manage workflow.
• Keep up-to-date on the latest workplace safety and environmental requirements and enforce all health and safety policies on the shop floor.
• Maintain equipment
• Interview drop off drivers for complete vehicle complaints and document
• Provide technical service to vehicles and equipment
• Create job orders, observe and listen to vehicle in operation to determine malfunction and plan work procedures
• Test-drive vehicles to ensure that they run smoothly
• Tag all warranty parts and returns to warranty clerk
• Keep abreast of training and factory technical bulletins
• Develop and maintain positive relationships with customers to increase overall customer satisfaction

Skills

Diesel mechanic

Leadership

Fleet experience

Dealership experience

Customer service

Education

High school diploma or equivalent

Navistar or Cummins training

ASE certification

CDL

PA State Inspection License

Job description

Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We’re interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

What We Offer

• Health / Dental / Vision Insurance
• Health Savings Account
• Life, Accident, and Disability Insurance
• 401(k) with company match
• Paid Time Off
• Paid Training
• Great Culture & Team Environment
• Long Term Career Opportunities

Overview

Ascendance is looking for an experienced, full-time, working Shop Foreman to serve as an effective leader on our team. This role is responsible for monitoring work activity, working with clients and customers, assisting with repairs or other tasks involved in client work orders, ordering supplies, maintaining equipment, and enforcing policies and procedures associated with the shop floor. The successful team member has 3-5 years of diesel mechanic experience with at least one year of fleet and/or management experience.

Responsibilities

• Ensure that all work is completed efficiently and meets quality standards
• Communicate effectively with other shifts to manage workflow
• Keep up-to-date on the latest workplace safety and environmental requirements and enforce all health and safety policies on the shop floor
• Maintain equipment
• Interview drop off drivers for complete vehicle complaints and document
• Provide technical service to vehicles and equipment
• Create job orders, observe and listen to vehicle in operation to determine malfunction and plan work procedures
• Test-drive vehicles to ensure that they run smoothly
• Tag all warranty parts and returns to warranty clerk
• Keep abreast of training and factory technical bulletins
• Develop and maintain positive relationships with customers to increase overall customer satisfaction

Basic Qualifications

• 3-5 years of diesel mechanic experience
• Strong leadership, organizational, math, and writing skills
• Ability to prioritize work in a fast-paced environment
• 1 year of fleet or dealership experience
• 1 year of management or customer service experience

Licenses/Education/Training

• High school diploma or equivalent is required
• Previous Navistar or Cummins training preferred
• ASE certification preferred
• CDL preferred
• PA State Inspection License preferred

Equal Employment Opportunity Statement

Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other.

Disclaimer

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, work load, changes in personnel, technological developments, etc.)