Service Field Supervisor-BAS

ZipRecruiter; Kennett Square (Chester County); On-site; USD 60,000 - 80,000; Full time

Job summary

The Tri-M Group, LLC seeks a BAS Supervisor to oversee daily field operations in a safety-focused environment. This role involves managing service contracts, mentoring staff, and ensuring compliance with safety policies while offering competitive pay and substantial benefits.

Benefits

Comprehensive Medical, Prescription, Vision and Dental Insurance

Employer-paid Life and AD&D Insurance

401k Retirement Program with Company Match

Seven Paid Holidays

Vacation/Sick/ Personal Leave

Employee Assistance Program

Qualifications

• Required minimum 10 years experience in automation industry.
• Knowledge of video surveillance and card access applications preferred.

Responsibilities

• Supervises all day-to-day field operations for BAS service.
• Ensures service work orders are completed timely and profitably.
• Mentors field staff and ensures proper training.

Skills

Technical knowledge of mechanical systems

Automation systems applications

Computer hardware and software knowledge

Verbal communication skills

Written communication skills

Human relations skills

Problem resolution abilities

Ability to adjust to changing priorities

Education

High school diploma with additional 2 years of technical training

Job description

Job DescriptionJob DescriptionSalary: $58-$63/hour dependent upon experience

Here at The Tri-M Group, LLC we are an employee-owned company placing our employees first, knowing that highly trained, skilled, and compensated workforce can better serve our customers, our families and our communities. Weve built a reputation for delivering quality and professional commercial electrical services with safety as a top priority. In addition, we place a strong emphasis on our employees, and it starts with hiring the best and brightest talent in the industry!

Check out Tri-Ms comprehensive benefit list below the job description!

Job Requirements
Applicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization.

Summary Description

Supervises all day-to-day field operations and activities relative to BAS service. Manages our service contract base and ensures commitments are completed timely and all pertinent documentation is gathered, recorded and uploaded. Works closely with our engineering and dispatching team on assignment of key personnel and project turnover.

Duties and Responsibilities

Essential:

• Complies with and ensures compliance with all Tri-M safety policies and procedures.
• Complies with and ensures compliance with all Tri-M employment policies and procedures including standards of conduct and appearance to reflect positively on the Company.
• Works closely with business unit manager on identifying areas of added efficiencies to our operational and customer service procedures.
• Provides input on teams performance, as needed.
• Serves as a mentor to all assigned field staff and assists with in-depth problem resolution.
• Ensures all service technicians are properly tooled and trained in the latest technologies.
• Works closely with our training manager on scheduling training to help develop career paths for assigned personnel.
• Works closely with service dispatcher ensuring materials are procured and personnel are assigned in a timely fashion.
• Ensures all service work orders are completed in a timely and profitable manner.
• Reviews service contract reports monthly and ensures all scheduled commitments are being fulfilled.
• Stays abreast of product updates and new technologies. Communicates these updates to field staff as needed.
• Ensures service material stock levels are adequate and meet our service requirements.
• Provides 24-hour service availability and remote support as needed.

Job Requirements

Skills/Education:

• High school diploma with additional 2 years of technical training in automation and/or video surveillance/card access applications.
• Minimum of 10 years experience in the automation industry.
• Elevated technical knowledge of mechanical systems and automation systems applications.
• Advanced computer hardware and software knowledge.
• Ability to adjust to rapidly changing priorities and works well under pressure.
• Excellent verbal, written and human relations skills.
• Ability to travel to jobsites, including overnight stays and weekends, as needed.
• Maintain a valid drivers license and ability to meet driving eligibility requirements as outlined in Tri-M/EnerG Test Policies.

Physical Requirements:

• Working 40 hours/week, scheduled in 8 to 10-hour shifts.
• Standing and/or climbing 4 to 6 hours/day.
• Twisting (180) and walking 2 to 3 hours per day.
• Squatting and sitting 3 to 4 hours/day.
• Lifting weights of 0 to 100 lbs.; frequently 0 to 35 lbs. and infrequently above 35 lbs.; sizes and shapes of objects vary from conduit to large panel covers.
• Ability to lift from floor to above shoulder.
• Repetitive use of hands includes keyboarding; occasional grasping of hand tools; and fine motor coordination for electronic and pneumatic troubleshooting.
• Vision adequate for computer use, blueprint reading, and coding for wire identification.
• Balance adequate for occasional climbing of ladders, scaffolds, and lifts.
• Environmental factors include working in temperature extremes of 0F to 100F; up to 8 hours inside or outside; atmospheric exposure to dust, gases, fumes, odors; and poor ventilation in confined spaces.
• Special hazards include exposure to mechanical, electrical, chemical, and explosive hazards.
• Personal protective equipment includes use of hard hat, safety glasses, steel-toed shoes, and gloves. Equipment on an as needed basis may include lanyards, safety harness, face mask, respirator, hearing protection and Nomex suit.

Here at The Tri-M Group, LLC we offer:

• Fair and competitive pay
• Comprehensive Medical, Prescription, Vision and Dental Insurance
• HRA Spending Account
• Employer-paid Life and AD&D Insurance
• Seven Paid Holidays
• Vacation/Sick/ Personal Leave
• 401k Retirement Program with Company Match
• Employee Assistance Program
• And much more!

Qualified applicants will receive consideration for employment without regard to , , , , , , , or protected veteran status.

Notice to third parties: Please note that The Tri-M Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Agreement, The Tri-M Group, LLC will not consider or agree to payment of any referral compensation or recruiter . In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, The Tri-M Group, LLC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of The Tri-M Group, LLC.