Service Engineer - Marine

KONE, Inc; Florida; On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

Opportunities to learn and grow

Matching 401K

Health and wellness plans

Job summary

KONE is seeking a Service Engineer in Davie, FL to execute on-site maintenance for elevators and escalators, including diagnostics, troubleshooting and commissioning. You will coordinate with the service supervisor and provide expert field support on complex systems while ensuring safety and reliability.

The role requires a bachelor’s degree in Electronics or Electro-Mechanical engineering and at least 3 years of related experience, with up to 50% travel.

Qualifications

• 3 years of experience in de-bugging PCB assemblies, wiring harnesses, and electro-mechanical systems.
• 3 years of experience reading and interpreting marine elevator diagrams for field support.
• 3 years of experience identifying European elevator spare parts requirements for maintenance.
• 3 years of experience with motion and closed loop controls on elevators for on-site troubleshooting.
• 3 years of experience with analog and digital interface control on elevators for on-site troubleshooting.
• 2 years of experience performing annual inspections of European elevators to ensure compliance.

Responsibilities

• Accountable for end-user communication on-site, safety, and service quality.
• Resolve complex elevator/escaltor issues including commissioning certifications and troubleshooting.
• Perform first visits of unknown equipment from competitors or KONE.
• Assist supervisor with installation maintenance handovers and evaluations.
• Identify new technical issues and communicate safety implications to teams.
• Address competence gaps related to new equipment and communicate to supervisor.
• Provide feedback to reduce repair needs and call-outs with technical helpdesk.
• Ensure safe working practices and adherence to maintenance instructions.
• Plan workload in coordination with the service supervisor.
• Contribute to product and process improvements with the Service Manager.

Skills

PCB debugging

Elevator diagrams reading

European spare parts knowledge

Elevator controls

Analog & digital interfaces

Annual inspections

Education

Bachelor's degree in Electronics Engineering or Electro-Mechanical Engineering

Job description

Davie, FL

Full time

R0664199

Founded in 1910, KONE (https://www.kone.com/en/) is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability (https://www.kone.com/en/sustainability/) leader with repeated recognitions by Forbes (https://www.forbes.com/companies/kone/?sh=3dd0aa0b7d27), Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as a Service Engineer ?

Key Responsibilities:

• Accountable for the end-user's communication with customer on-site marine vessel and the site safety.

• Resolve complex technical issues including commissioning certifications of elevators and escalators and complex troubleshooting by applying the correct analysis procedures.

• Perform first visits of unknown equipment coming from competitors or KONE.

• Responsible for evaluating and assisting the supervisor with the Installation Maintenance handover.

• Communicate new technical issues found with the equipment that could cause potential safety hazards.

• Responsible for actively identifying any technical competence gap caused by new equipment in service (both from competitor and from new equipment) and communicate it to supervisor / technical helpdesk.

• Provide feedback on any repair or adjustment that could reduce call outs and actively communicate with Clinical Specialists, Clinical Analysts and Technical Helpdesk.

• Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.

• Responsible for effectively planning workload in conjunction with the service supervisor.

• Contribute to the ongoing improvement of the products, methods and safety by providing feedback to the SM (Service Manager) organization and supervisor.

• Up to 50% international and domestic travel required; this position requires time spent aboard ships at sea.

What you will need to be successful:

• This position requires a minimum of a bachelor’s degree or foreign equivalent, in Electronics Engineering, Electro-Mechanical Engineering, or a related field, and 3 years of experience in the position offered or in a similar Engineering position.

• Alternatively, in lieu of a bachelor’s degree, employer will accept, no degree and 7 years of experience in the position offered or in a similar Engineering position. Employer will accept any suitable combination of education, training, or experience.

• Additionally, a qualified applicant’s experience must include the following: (1) 3 years of experience in de-bugging of Printed Circuit Board assemblies, wiring harnesses, electromechanical assemblies and systems; (2) 3 years of experience with reading, analyzing, and interpreting technical procedures of marine elevator diagrams in order to provide field support; (3) 3 years of experience identifying European elevator supply of spare parts in order to ensure necessary parts are available for necessary elevator maintenance; (4) 3 years of experience with motion and closed loop controls on elevators in order to fix complex troubleshoot on-site; (5) 3 years of experience with analog and digital interface control on elevators in order to fix complex troubleshooting on-site; and (6) 2 years of experience with performing annual inspections of European elevators in order to ensure elevators comply with local and country regulations.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe diversity drives innovation (https://www.kone.com/en/sustainability/diversity-equity-and-inclusion/):

• We value your authentic self

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• Matching 401K

• Comprehensive health and wellness plans for the entire family

• Paid holidays and paid time off

Come share your passion and energy to make a positive impact at KONE for our customers and your career (https://kone.wd3.myworkdayjobs.com/en-US/Careers) !

Beware of Recruitment Scams (https://www.kone.us/about-us/careers/)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.