Service Engineer II: Manufacturing & Process Optimization

Planet Pharma; Town of Florida (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Planet Pharma in the United States is seeking a Service Engineer II to support digital and manufacturing operations. You will engage in service engineering projects, process development, tooling design, and validation activities to optimize manufacturing flow and enable continuous improvement.

The role requires strong troubleshooting, root-cause analysis, and collaboration with manufacturing, quality, and product teams.

Qualifications

• Bachelor's degree in Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or a related technical discipline from an accredited institution.Ex

Responsibilities

• Participate in service engineering projects, ensuring assigned tasks are completed on time and meet quality requirements.
• Support investigations related to process issues, including NCs, customer complaints, audit observations, and CAPAs.
• Provide technical support and guidance to manufacturing and service operations.
• Develop understanding of manufacturing processes, tooling configurations, and equipment programs to support process validation activities and engineering studies.
• Perform validation activities including IQ, OQ, PQ, CSV, and TMV; identify and implement process improvements using Lean and Six Sigma.

Skills

Lean Manufacturing

Six Sigma

Root Cause Analysis

Statistical Analysis

Documentation

Cross-functional

Mentoring

Communication Skills

Education

Bachelor's in Manufacturing/Mechanical/Industrial Engineering

Tools

CREO

Minitab

Engineering Databases

Job description

Planet Pharma in the United States is seeking a Service Engineer II to support digital and manufacturing operations. You will engage in service engineering projects, process development, tooling design, and validation activities to optimize manufacturing flow and enable continuous improvement.

The role requires strong troubleshooting, root-cause analysis, and collaboration with manufacturing, quality, and product teams.