Service Engineer 3 (Remote) - San Diego, CA, 92121

Campus4Tech; San Diego (CA); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading technology company is seeking a technician to support and maintain medical and laboratory equipment in the San Diego area. Candidates should have a background in engineering or related fields and be equipped with strong technical and communication skills. This role involves both onsite and remote support for clients, ensuring equipment is operational and serviced as needed. Opportunities for contributing to internal tools and processes maintenance will be available, supporting overall project management.

Qualifications

• Minimum of a college or associate degree, preferably in engineering.
• Experience with medical or lab equipment is advantageous.
• Mechanical aptitude is essential.

Responsibilities

• Completes technical tasks including installation and maintenance.
• Supports customers with remote and onsite assistance.
• Contributes to the improvement of internal tools and processes.

Skills

Technical skills

Critical thinking

Troubleshooting

Logical thinking

Communication skills

Education

College or associate degree in engineering or laboratory technology

Job description

Description

Travel required primarily in the San Diego area, with possible travel to Orange County and Inland Empire areas.

Minimum of a college or associate degree, preferably in engineering, laboratory technology, or with mechanical aptitude.

Experience with medical instruments or medical equipment, servicing lab equipment, and mechanical aptitude.

• Completes broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customers' equipment and systems among others
• Determines priorities of tasks and actions and schedules measures accordingly.
• Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.
• Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories.
• Contributes to or executes activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management (partly before PM100).
• Adheres to relevant processes and regulations.
• May manage sub-contractors and monitors delivery.
• May be involved in technical design and developments for service offerings.

Must-have Skills For This Position

• Technical skills
• Critical thinking
• Troubleshooting and logical thinking
• Communication skills, especially in dealing with customers