Service Engineer

TruNorth Automation; White Bear Lake (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

TruNorth Automation in Minnesota seeks an engineer to join its growing Service Team. The role blends hands‑on robotic assembly, automation, and software development for life science and medical device equipment.

Ideal candidates hold an engineering degree, internship experience in control systems, and are willing to travel to customer sites. Strong communication and problem‑solving skills are essential in this dynamic environment.

Qualifications

• Bachelor’s degree in mechanical, electrical, or computer engineering; GPA 3.0 minimum.
• Practical internship, co‑op, or team experience with control systems.
• Strong interpersonal and communication skills.
• Proficient with MS Office: Excel, Word, PowerPoint.
• Excellent analytical and problem‑solving abilities.
• Prior service experience with software development, motion control, electrical design, PLC, HMI, machine vision, or robotics is preferred but not required.
• Willingness to travel up to 50% locally and international/continental US as needed.
• US citizen or work authorization in the United States.

Responsibilities

• Balance programming skills with hands‑on robotic assembly and automation.
• Travel to customer sites to assist in upgrades, installs, and troubleshooting.
• Collaborate within a growing Service Team to deliver world‑class customer experiences.
• Take on leadership opportunities within teams and assignments.

Skills

Detail-oriented

Hands-on/Programming

Interpersonal communication

Team leadership

Travel readiness

Education

Bachelor’s degree in mechanical, electrical, or computer engineering

GPA 3.0 minimum

Tools

PLC

HMI

Machine vision

MS Office

Robotics hardware

Job description

TruNorth Automation is looking to increase growth in its Service department. Ideal candidate demonstrates a strong balance between hands‑on practical experience, an aptitude for software development and machine debug of custom automation machines primarily in the life science and med device industry. You are joining a driven, and ambitious company with decades of experience in delivering sophisticated automation equipment.

You Will Succeed if You:

• Are self-driven and energetic with a learner mindset motivated to meaningfully contribute from day one, and be part of building the company’s experience and culture
• Have strong attention to detail and want to balance programming skills with hands‑on robotic assembly and automation
• Are willing to travel to customer sites to assist in upgrades, installs, and machine down situations on a variety of equipment TruNorth has designed and manufactured.
• Seek out leadership roles within teams, assignments, and other opportunities within the company
• Are excited to be an integral part of a new and growing Service Team focused on delivering world class customer service experiences for our growing customer base

Qualifications:

• Bachelor’s degree in mechanical, electrical, or computer engineering or related field with minimum GPA of 3.0
• Practical experience within an internship, co‑op, or team related to control systems
• Demonstrate effective interpersonal and communication skills
• Competent in MS Office: excel, word, power point
• Excellent analytical and problem‑solving skills
• Prior experience in a service role with software development, motion control, electrical design, PLC, HMI, machine vision, and/or robotics is preferred but not necessary
• Able to travel by air or car, estimated up to 50% of your time with mostly local travel to current Customers’ sites
• Travel to International and continental US customer facilities as needed. This travel currently is limited, but opportunities will increase as our company and Service Team grows
• US citizen or authorization to work permanently for any Employer in the United States