Service Drive Manager - Tonkin Mazda of Portland

Gee Automotive Companies; Portland (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

Gee Automotive Companies is seeking a motivated Service Drive Manager for Tonkin Mazda of Portland. This role involves leading the service department, ensuring operational excellence, and delivering exceptional customer service. Candidates should have at least 3 years of experience in automotive service management, with a focus on team leadership and KPIs. The position is full-time with competitive benefits.

Benefits

Health Insurance starting at under $100 per month

401(k) with Company Match

Paid Time Off that accrues from Day 1

Employee pricing on vehicles and services

Qualifications

• 3+ years of managing service drive operations in an automotive dealership.
• Strong focus on team development and coaching.
• Proven track record of managing KPIs.

Responsibilities

• Oversee daily service drive operations to ensure efficiency.
• Lead and develop a team of service advisors.
• Drive service department profitability through upselling.

Skills

Leadership

Customer Service

Communication

Job description

Service Drive Manager - Tonkin Mazda of Portland

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Service Drive Manager - Tonkin Mazda of Portland

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Gee Automotive Companies provided pay range

This range is provided by Gee Automotive Companies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Description

Are you an experienced leader looking for a rewarding career opportunity with a fast-growing dealership? Ron Tonkin Mazda is actively seeking a dedicated and motivated Service Drive Manager to join our top-performing service department! If you have a passion for customer service, team leadership, and operational excellence, now is the time to take your career to the next level with us.

Service Drive Manager Job Responsibilities

• Oversee daily service drive operations, ensuring a smooth and efficient workflow.
• Lead, coach, and develop a team of service advisors and support staff to meet and exceed sales and customer satisfaction goals.
• Drive service department profitability by maximizing technician utilization and service upselling opportunities.
• Maintain high standards of customer service to ensure a positive dealership experience.
• Monitor key performance indicators (KPIs) and implement strategies for continuous improvement.
• Collaborate closely with technicians, parts, and management teams to streamline processes.
  
  

Service Drive Manager Benefits And Compensation

On top of competitive pay, we are proud to offer…

• Health Insurance starting at under $100 per month.
• Dental, Vision, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits.
• Employee pricing for you and your family on vehicles, parts, and service
  
  

Qualifications

Service Drive Manager Qualifications

• 3+ years of experience managing service drive or service department operations in an automotive dealership.
• Strong leadership skills with a focus on coaching and team development.
• Excellent communication and customer service skills.
• Proven ability to manage KPIs and drive department profitability.
  
  

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

If you’re ready to lead a dynamic team and help shape the future of Tonkin Mazda of Portland’s service department, apply now to join our winning team!

RTM

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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