Service Drive Manager Cardinaleway Chrysler Jeep Dodge Ram - Santa Rosa Santa Rosa, CA

Cardinalewaymazdamesa; Santa Rosa (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Service Drive Manager to enhance customer service and drive sales. This role is perfect for an experienced Service Advisor ready to step up. You'll assist in managing the service drive, mentor team members, and ensure compliance with regulations. Join a company that values relationships and provides a supportive work environment. With competitive benefits like health insurance, 401k, and life insurance, this position offers a pathway to grow your career in the automotive industry while being part of a top-performing dealer group.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k Plan

Life Insurance

Flexible Spending Account (FSA)

Qualifications

• Proven leadership ability to mentor and train team members.
• Successful track record with dealership service experience.

Responsibilities

• Assist with the flow of the service drive upon customer arrival.
• Advise and guide team members to attain service goals.

Skills

Dealership Service Experience

Leadership

Communication Skills

Customer Service Skills

Time Management

Organizational Skills

Job description

Join the diverse professionals at CardinaleWay CDJR Santa Rosa to acquire skills on the job and apply your automotive knowledge as a Service Drive Manager! This position is ideal for an experienced Service Advisor that is ready to take the next step!

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.

• Health, Dental, and Vision offered after 90 days
• Each year we look to provide the very best insurance we can offer.
• 401k provided by Empower
• Ancillary insurance provided by Allstate
• FSA offered.
• Life Insurance provided for and paid by Cardinale Automotive Group.

Responsibilities:

• Assist with the flow of the service drive upon customer arrival
• Help facilitate and increase service drive sale and develop top CSI standards
• Periodic service write up and back up as needed
• Advise, guide, and plan for team members to attain service goals
• Produce an environment which is conducive to managing daily workflow effective and efficiently
• Utilize pricing parameters and strategies to generate profit
• Interview, hire and mentor service advisors and technicians
• Partner with all dealership personnel to ensure superior quality of service is delivered
• Comply with federal, state, and local regulations that affect service operations
• Perform other duties as assigned

Qualifications:

• Successful track record with dealership service experience
• Stellar work ethic, outgoing and personable team member
• Proven leadership ability to mentor and train team members
• Proficient time management and organizational skills
• Exemplary communication and customer service skills
• Pass background screening, pre-placement drug screening and must have an acceptable MVR

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.