Service Drive Concierge & Vehicle Flow Coordinator

Street Toyota; Amarillo (TX); On-site; USD 22,891 - 25,001; Full time

Job summary

Street Toyota in Amarillo, TX is seeking a friendly Service Porter to manage the service drive, assist with vehicle deliveries, and provide outstanding customer service. You will greet customers, direct traffic, and help ensure vehicles are ready and delivered promptly.

The ideal candidate communicates well, stays organized in a fast-paced setting, and follows safety procedures to support the service team and deliver a positive customer experience.

Qualifications

• Experience in providing exceptional customer service with a friendly and approachable demeanor.
• Ability to effectively communicate with customers and team members, ensuring clear and concise interactions.
• Proven track record of maintaining organization in fast-paced environments, keeping service lanes and surrounding areas tidy.
• Familiarity with basic vehicle maintenance tasks, assisting in preparing vehicles for service.
• Skill in managing vehicle flow efficiently, ensuring smooth operations in service stalls and parking areas.
• Attention to detail in monitoring and reporting any vehicle damage or safety concerns promptly.
• Capability to follow dealership policies and safety procedures diligently, ensuring a safe working environment for all.

Responsibilities

• Greet and assist customers with a warm, welcoming attitude as they arrive at the service drive.
• Efficiently manage vehicle traffic flow to ensure a smooth and organized service area.
• Coordinate vehicle deliveries, ensuring each customer receives their vehicle promptly and in excellent condition.
• Conduct routine inspections of vehicles to identify any immediate service needs or concerns.
• Maintain a clean and orderly service drive, reflecting our commitment to quality and professionalism.
• Collaborate with the service team to ensure seamless communication and customer satisfaction.
• Assist in moving vehicles to designated areas, supporting the service technicians' workflow and efficiency.

Skills

Customer service

Communication

Organization

Vehicle maintenance basics

Vehicle flow management

Safety awareness

Job description

Street Toyota in Amarillo, TX is seeking a friendly Service Porter to manage the service drive, assist with vehicle deliveries, and provide outstanding customer service. You will greet customers, direct traffic, and help ensure vehicles are ready and delivered promptly.

The ideal candidate communicates well, stays organized in a fast-paced setting, and follows safety procedures to support the service team and deliver a positive customer experience.