Service Drive Concierge - Auto Dealership

Little Rock; Little Rock (AR); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental and Life Insurance

Vision Insurance

Short term and long-term disability

401K

Paid time off

Closed on Sundays

Job summary

Winrock Automotive Group in Arkansas is seeking a courteous Porter to greet customers, support the service department, and help keep the lot organized. You will assist with traffic flow, parking, loaner vehicles, and ensure a smooth, friendly experience from entry to pickup.

The role emphasizes professional appearance, reliability, and teamwork. A high school diploma is required; dealership experience is preferred. Benefits include health, vision, disability, 401(k), and paid time off.

Qualifications

• Work experience within related job duties assigned; dealership experience preferred.
• Demonstrate knowledge in the area of duties assigned.
• Understand the importance of and maintains confidentiality.
• Understand and follow work rules, policies, and procedures.
• Positive attitude, can-do mentality, confident, outgoing personality eager to improve.
• Professional attitude and the ability to deliver best in class customer service.

Responsibilities

• Greet all customers entering the service area with a friendly, upbeat professional attitude, answer their questions, and direct them to the appropriate person or location.
• Control service traffic flow, parking and assist with loaner vehicles as needed. Park vehicles after they have been written up.
• Drive safely and report any lot damage immediately. Zero lot damage is the goal and the expectation.
• Retrieve customer vehicles at cashier for pick-up; ensure the proper process is followed. Thank all customers for their business.
• Deliver the keys to the appropriate place immediately after parking a vehicle in the service parking lot.
• Maintain a clean and safe service drive area, free of trash, water, leaves, dirt, etc.
• Drive vehicles to and from service lane, service stalls, and parking lot as needed.
• Make sure daily that all courtesy vehicles are clean, fueled, and ready for the next customer.
• Conduct business in an ethical and professional manner.
• Assist with various assignments that could be assigned by management.
• Performs other job-related duties and responsibilities as may be assigned from time to time.

Education

High school diploma or equivalent; Bachelor’s degree in business or related field preferred

Job description

Winrock Automotive Group in Arkansas is seeking a courteous Porter to greet customers, support the service department, and help keep the lot organized. You will assist with traffic flow, parking, loaner vehicles, and ensure a smooth, friendly experience from entry to pickup.

The role emphasizes professional appearance, reliability, and teamwork. A high school diploma is required; dealership experience is preferred. Benefits include health, vision, disability, 401(k), and paid time off.