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Service Dispatcher

Triad Service Center Inc

Kentwood (MI)

On-site

USD 10,000 - 60,000

Full time

30+ days ago

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Job summary

A leading service center in Kentwood is seeking a full-time Service Dispatcher. The role involves scheduling technicians, providing support, and ensuring effective communication with customers. Training is provided, and the position offers a competitive salary with benefits.

Benefits

Medical, dental, and vision coverage
401K plan with company match
Paid holidays and generous paid time off

Qualifications

  • Effective communication skills required.
  • Ability to multitask in a fast-paced environment.

Responsibilities

  • Schedule and dispatch service technicians.
  • Resolve customer questions and concerns.

Skills

Communication
Multitasking
Organization
Motivation

Tools

Microsoft Office
Excel

Job description

Be among the first 25 applicants

Triad Service Center is looking to hire a Service Dispatcher at our Grand Rapids location: 4550 40th St SE, Kentwood, MI 49512. We maintain a zero-tolerance drug policy for safety-sensitive roles, requiring a pre-employment drug screen.

While experience is valued, it is not required; we are willing to train the right candidate. All training is paid. The position is full-time, Monday through Friday, first shift, with weekly pay. The salary range is $17 - $20 per hour.

Essential Functions:
  • Scheduling and dispatching service technicians
  • Providing technician support
  • Resolving customer questions and concerns
  • Providing information for invoices
  • Adapting to various situations
  • Communicating effectively and accurately with technicians, customers, and parts department
Our Service Dispatcher Typically:
  • Possesses highly effective communication skills
  • Can multitask efficiently in a fast-paced environment
  • Is engaging, active, and organized
  • Is motivated and highly driven
  • Works independently while enjoying team benefits
  • Is proficient in Microsoft Office, Excel, email, and internet applications
Benefits for Full-Time Employees:
  • Medical, dental, and vision coverage
  • Flexible Spending Account – Medical and Dependent Care
  • 401K plan with company match
  • Company-paid life insurance and voluntary options
  • Company-paid short-term disability and voluntary long-term disability
  • Paid holidays and generous paid time off
  • Wellness resources and more

Learn more at: www.triadservice.com

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