Service Dispatcher

Socket.dev; Amarillo (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Monthly Family Dinner Night

Full medical, dental, and vision for F

401(k) + company match

Generous PTO + paid holidays

Tool and boot reimbursements

Gym membership stipend

Volunteer time

Career advancement

Company events

Job summary

EquipmentShare in Amarillo, TX is hiring a Service Dispatcher to coordinate equipment delivery and returns, support customers, and keep operations running smoothly.

This role schedules drivers, works with sales and service teams, and requires strong communication and organization. Monday–Friday 7:00 AM–5:00 PM with overtime after 40 hours; a valid driver’s license is needed. Join a team that values practicality, safety, and building a better construction tech ecosystem.

Qualifications

• Effective oral and written communication with internal and external partners.
• Proficient with spreadsheets and email tools; comfortable with learning new technology.
• Excellent organizational, time management and multitasking skills.
• 1–2 years dispatch experience in the construction or manufacturing industry preferred.
• Valid driver’s license required.

Responsibilities

• Maintain high level of customer service with all customers.
• Coordinate and initiate dispatch requests with sales team and other departments.
• Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers.
• Monitor drivers hours and scheduling for availability to cover delivery responsibilities.

Skills

Communication

Spreadsheet proficiency

Organization

Multitasking

Dispatch experience

Driver's license

Team coordination

Education

High School diploma

Trade school certificate

Job description

Build the Future with Us — EquipmentShare is Hiring a Service Dispatcher

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Service Dispatcher at our rental facility in Amarillo, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours.

Primary Responsibilities

• Maintain high level of customer service with all customers
• Coordinate and initiate customer dispatch requests and changes with sales team and other departments
• Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers
• Monitor drivers hours and scheduling for availability to cover delivery responsibilities

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities
• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications

Required Skills/Abilities:

• Effective oral and written communication skills with internal and external partners
• Proficient with spreadsheets, email tools and comfortable with learning new technology
• Excellent organizational, time management and multitasking skills
• Ability to work with all levels of personnel within the organization
• Strong technical aptitude and understanding of construction equipment and rental industry
• At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired
• Possess a valid driver’s license

Education and Experience:

• High School diploma, Trade school certificate preferred

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.