Service Development Director

Love Energy Savings; Lake Charles (LA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Challenging work environment

Good staff-to-patient ratio

Competitive pay

Medical/dental/vision insurance

Generous PTO

401(k) with company match

Job summary

Freedom Behavioral Lake Charles is a growing psychiatric hospital focused on compassionate care for adults and seniors. This role leads service development and strategic marketing to expand patient access and community partnerships.

The ideal candidate brings marketing, sales and healthcare development experience, plus strong leadership and communication skills to drive growth and improve outcomes throughout our facility and community outreach efforts.

Qualifications

• Bachelor-level degree in marketing or equivalent business development experience in healthcare.
• Minimum 2 years of sales or development experience in healthcare settings.
• Proven track record in marketing/sales, customer service and clinical education.

Responsibilities

• Develop and implement marketing strategies to grow patient access and referrals.
• Oversee territory and departmental goals, and strengthen relationships with referral sources.
• Provide guidance to SDRs and collaborate with clinical teams to promote continuity of care.

Skills

Marketing

Sales

Healthcare

Customer service

Relationship building

Education

Bachelor of Science in Marketing

Tools

Mobile devices

Tablets

Job description

Freedom Behavioral Lake Charles is a growing psychiatric hospital dedicated to providing compassionate, high-quality care to adult and geriatric patients throughout our community. As we continue expanding toward a 46-bed facility, we are excited to grow our team with passionate individuals who are ready to make a difference every day.

At Freedom Behavioral Lake Charles, our employees are our greatest strength. We are proud to offer a supportive, team-oriented environment focused on professional growth, ongoing training, competitive pay, and work-life balance.

If you’re looking for a rewarding career with purpose, growth, and an incredible team, we would love to have you join the Freedom family!

POSITION SUMMARY:

The Service Development Director (SDD) at Freedom Behavioral Lake Charles plays a key role in supporting the facility’s growth, community outreach, and patient access to care through strategic marketing and service development initiatives.

In this role, the SDD develops and implements marketing strategies, oversees territory and departmental goals, and helps strengthen relationships with referral sources and community partners. The SDD also gathers clinical information, conducts pre-admission screenings, determines admission eligibility, and assists patients and families with identifying appropriate care options when hospital-level services are not indicated.

The Service Development Director works closely with leadership, referral sources, and clinical teams to promote continuity of care, expand services, and support positive patient outcomes. This position also provides leadership and support to Service Development Representatives (SDRs) while promoting mental health awareness and community engagement.

The ideal candidate is a motivated and professional leader with strong communication, organizational, and relationship-building skills and a passion for behavioral healthcare and community service.

PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED:

• Education: Bachelor of Science Degree in Marketing preferred, or Business Development Experience with a focus on healthcare.
• License: N/A
• Experience: A minimum of two (2) years experience in Sales or Development in healthcare and/or medical industry is required
• Proven experience in marketing/sales/customer service and or a clinical educator.
• Accustom using mobile tools and applications
• Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards
• Proficient knowledge of tablets and smartphones

BENEFITS:

• Challenging and rewarding work environment
• Excellent staff to patient ratio
• Competitive Compensation
• Medical, Dental, Vision, and Prescription Drug Plan
• Generous Paid Time Off
• 401(K) with company match

Freedom provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All Applicants selected for employment will be required to undergo a post-offer drug test and federal background investigation.