Service Desk Level 2 Analyst

DYOPATH LLC; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking individuals who embody core values such as client focus and courageous communication. This organization, recognized as a Great Place to Work for four consecutive years, prioritizes the well-being of its team members and fosters a culture of accountability and passion. Join a team that values family compassion and promotes professional development through various learning methods and partnerships with top training programs. If you are looking for a supportive environment where you can thrive and grow, this opportunity is perfect for you.

Benefits

Company-paid short and long-term disability

401(k) with company match

Flexible Spending Accounts (HealthCare & Dependent Care FSAs)

Health Savings Account (HSA)

Voluntary life insurance for employee, spouse, and child(ren)

Voluntary Aflac insurance options

Voluntary legal and identity protection

Voluntary pet Insurance through MetLife

Job description

If so, look no further because we’ve got the right seat for you!

At DYOPATH, our core values represent what we are internally and how we treat others externally. We follow the ethos of LOVE – Living Our Values Everyday – and our individual departments truly embody those values as we grow together as ONE DYOPATH.

At DYOPATH, we live our core values every day through relationships with co-workers and their families, clients, partners, and vendors. Our core values define who we are. They are the heart and soul of our culture. They unite our team by highlighting what is critically important to the business and they govern how we make decisions each and every day.

Core Values

Client Focus

Our clients are the lifeblood of our organization, the fuel to our passion, and are deserving of an exceptional experience.

Courageous Communication

We listen with empathy, we encourage open and honest communication, and we actively build trust by expressing our vulnerability.

Do the Right Thing

We embrace accountability, hold each other to the highest standards, and always do what’s right, even when no one is watching.

Relentless Passion

We obsess about providing our clients and coworkers with the best experience possible.

Family Compassion

We prioritize family health by facilitating sustainable relationships and work habits, having fun, not taking ourselves too seriously, and laughing together.

Why Join DYOPATH?

DYOPATH has won the Great Place to Work award 4 years in a row! We believe in taking care of our team, which is why our benefits packages are competitive. Click below to learn more about the benefits our team members LOVE.

• Company-paid short and long-term disability
• 401(k) with company match
• Flexible Spending Accounts (HealthCare & Dependent Care FSAs)
• Health Savings Account (HSA)
• Voluntary life insurance for employee, spouse, and child(ren)
• Voluntary Aflac insurance options (Hospital, Critical Illness, Accident)
• Voluntary legal and identity protection
• Voluntary pet Insurance through MetLife

Professional Development

• DYOPATH utilizes numerous learning delivery methods to ensure an inclusive and fun learning environment
• Partnership with top technical training programs, such as the IT Workforce Accelerator Program offered through Illinois Central College (ICC)
• Ongoing opportunities and resources for personal and professional development