Service Desk Engineer - System

Hamilton Barnes Associates Limited; Ohio; Hybrid; USD 55,000 - 75,000; Full time

Job summary

A leading company is looking to hire a Service Desk Engineer to join their dynamic and fast-paced team. This role offers the chance to manage technical issues, mentor junior staff, and work within Microsoft environments while enjoying benefits like unlimited PTO and healthcare coverage.

Benefits

Unlimited PTO

Health care coverage (medical, dental, vision)

Flexible work environment (hybrid)

Certifications & Training paid for

401k Matching

Qualifications

• Experience working in a Service Desk environment.
• Comfortable acting as an escalation point on the team.
• Strong knowledge of Microsoft Server, Azure, Active Directory.

Responsibilities

• Manage and resolve technical issues for clients.
• Act as a mentor for junior engineers.
• Configure, deploy, and support within Microsoft environments.
• Manage & troubleshoot systems and network solutions.

Skills

Microsoft Suite Experience

MSP Experience

Service Desk Environment Experience

Job description

We are looking to recruit a Service Desk Engineer for our System Integrator client! The ideal candidate will have experience working in a Service Desk environment and be comfortable acting as an escalation point on the team. Not only does this role offer endless opportunities for growth, you'll also be able to mentor junior engineers as well.

This is an incredible opportunity to join a dynamic, fast-paced and growing team! If you are interested in learning more, we encourage you to apply today!

Responsibilities:

• Manage and resolve technical issues for clients
• Act as a mentor for junior engineers
• Configure, deploy and support within Microsoft environments
• Manage & troubleshoot systems and network solutions for clients

Skills/Must have:

• Microsoft Suite Experience (Servers, Azure, Active Directory, etc.)
• MSP Experience
• Experience working in a service desk environment

Benefits:

• Unlimited PTO
• Health care coverage (medical, dental, vision)
• Flexible work environment (hybrid)
• Certifications & Training paid for
• 401k Matching

Salary:

• $55,000 - $75,000 Base Salary Per Annum