Service Depot Repair Technician

Becton Dickinson; San Diego (CA); On-site; USD 28,000 - 45,000; Full time

Job summary

Becton Dickinson is seeking a skilled technician to join our team in San Diego, performing diagnostics, repairs, calibration, and testing on medical instruments. You will document procedures and collaborate with engineering for improvements.

The role emphasizes mechanical aptitude, problem solving, and hands-on testing with various electrical/mechanical test equipment. This position is based in the USA, CA, San Diego, Otay Mesa, and requires on-site work.

Qualifications

• Mechanical Aptitude essential.
• Strong problem-solving skills required.
• Additional skills are a plus and may be considered.

Responsibilities

• Determines the reason for return based on customer input, alarm/event history, unit condition, or repair history.
• Tests unit to locate defects, measures performance, and verifies operation.
• Repairs, upgrades, calibrates, and tests medical instruments and electrical parts with standard and non-standard equipment.
• Documents repair information in Service Depo electronic system.
• Notifies management/engineering of anomalies or failure trends.
• Provides technical assistance for special service and engineering projects.

Skills

Mechanical Aptitude

Problem Solving

Optional Skills

Education

High School Diploma or GED

Job description

Job Description Responsibilities:

• Determines the reason for return, based on information from the customer, alarm/event history, condition of the unit or assembly, or repair history.
• Test operates unit to locate defects, measure performance, determine need for adjustment, and verify specified operation.
• Repairs, upgrades, calibrates, and tests various medical instruments and electrical parts using standard and non-standard electrical and mechanical test equipment.
• Determines part usage, disassembly/assembly procedures, preventative maintenance requirements, level of testing needed, and required adjustments based on technical service manual, including schematics, wiring diagrams, instructions, and technical updates, change list, service bill of material, and applicable production procedures.
• Documents repair information in Service Depo electronic system.
• Determines if problem constitutes a product complaint investigation.
• Notifies service management, engineering or production of unique or unusual wear, assembly defects, or failure trends.
• Provides technical assistance as needed for special service and engineering projects.
• Modifies and tests prototype units, assemblies, and processes.
• Trains other technicians and inspectors on product repairs, maintenance, operation, and/or testing.
• May recommends product improvements, and works with engineers to successfully implement service changes.
• Complies with all applicable government regulations and follows related area procedures.

Minimum Requirement:

• High School Diploma or GED
• Mechanical aptitude

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

• Mechanical Aptitude
• Problem Solving
• Optional Skills

Primary Work Location

• USA CA - San Diego - Otay Mesa

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You." Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$20.40 - $32.70 USD Hourly

We are the #MakersofPossible

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.