Service Delivery Manager with software domain background

360 IT Professionals; San Jose (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

A prominent software development company in California is seeking a Service Delivery Manager to oversee project delivery and manage cross-functional teams. The ideal candidate will have 12-15 years of IT experience, including 5 years as a Delivery Manager. Responsibilities include ensuring project profitability, coordinating with local and offshore teams, and overseeing project management processes. Candidates with a strong technical background will excel in this role, which offers competitive compensation in a dynamic work environment.

Qualifications

• 12-15 years of experience in the IT industry, including 5+ years as a Delivery Manager.
• Experience managing large projects with 50+ member teams.
• Prior experience in hands-on Technical/Development roles.

Responsibilities

• Oversee onsite project and activities as a local contact across multiple customers.
• Coordinate onsite resources and work with recruitment.
• Ensure project profitability and collaborate with offshore delivery teams.

Skills

Project management

Team leadership

Cloud Engineering

DevOps

Technical expertise

Job description

Service Delivery Manager with software domain background

Contract

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

*Job Description :

Background

• Should have around 12-15 yrs of experience in IT industry of which 5+ years should be as a DM in Product Engg. Services
• Experience in managing large projects (50+ member teams)
• Prior experience in hands on Tech/Dev roles

Responsibilities

• Primarily responsible for onsite project and activity oversight and a point of local contact (across multiple customers and projects)
• Familiarity with technologies involved – ( Cloud Engg., DevOps, Dev&Test) essential
• Responsible for coordinating onsite resourcing and fulfilment with the recruitment team
• Responsible for onsite Project profitability(GOM)
• Close coordination with offshore delivery teams for project and delivery coordination
• Focus on margin improvement, strategy formulation, planning and sales support as needed
• Should work with the Sales team on proposals, SOWs and contracts closures
• Institute governance processes, knowledge mgmt. and relevant quality improvement initiatives
• Capture the knowledge resident in existing projects into reference-able artefacts as required