Service Delivery Center, Technology, Tester, Senior

EY; Jacksonville (FL); Hybrid; USD 67,000 - 136,800; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plans

Flexible vacation policy

Job summary

EY is seeking a QA Tester for their Service Delivery Center. This role involves executing unit testing and supporting quality assurance for Java-based applications. The ideal candidate has over 3 years of experience in software quality assurance and is proficient with tools such as JIRA and Selenium.

Located in Jacksonville, the position offers a hybrid work model and comprehensive benefits including medical coverage and a flexible vacation policy.

Qualifications

• 3+ years of professional experience in software quality assurance.
• Experience in supporting QA testing activities.
• Knowledge of testing APIs and UI workflows.

Responsibilities

• Execute unit testing and quality assurance testing for applications.
• Collaborate with teams to clarify requirements.
• Create and maintain test cases based on requirements.

Skills

Knowledge of software quality assurance principles

Ability to write clear test cases

Strong analytical skills

Effective communication skills

Attention to detail

Education

Bachelor’s degree in Computer Science or related field

Tools

JIRA

Postman

Selenium

Cypress

Job description

Location: Dallas, Alpharetta, Jacksonville, San Antonio, Manayunk, Charlotte, Raleigh, St Louis

EY SDC QA Tester – Service Delivery Center, Technology, Tester, Senior

The EY SDC QA Tester will work closely with the Application QA team to support quality assurance efforts across the software development lifecycle. This role will work with the App QA group to utilize standard tools and processes, including JIRA, while executing ongoing unit and QA testing for Java‑based custom applications and workflows. The tester will help ensure solutions meet quality standards by identifying, documenting, and tracking defects, collaborating with development teams, and supporting testing activities throughout development.

Responsibilities

• Execute unit testing and quality assurance testing for React UI and Java‑based custom applications and workflows.
• Work closely with the App QA group to follow standard QA tools, test release cycles, and test management practices, including JIRA.
• Create, maintain, and execute test cases, test scenarios, and test cycles based on business and technical requirements.
• Validate APIs and test UI workflows.
• Identify, document, track, and help validate resolution of defects through established defect management processes.
• Collaborate with developers, analysts, and project team members to clarify requirements and support issue resolution.
• Participate in testing activities throughout the software development lifecycle to help ensure quality, stability, and readiness for release.
• Support regression, functional, integration, and user acceptance testing efforts across FE/BE components.
• Provide clear status updates on testing progress, defects, risks, and overall QA results.

Required Skills

• Knowledge of software quality assurance principles, testing methodologies, and defect lifecycle management.
• Ability to write clear, detailed, and organized test cases and defect documentation.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Effective verbal and written communication skills with the ability to collaborate across technical and functional teams.
• Attention to detail and ability to manage multiple testing activities in a structured environment.

Experience

• 3+ years of professional experience in software quality assurance, application testing, or a related software delivery role.
• Experience supporting QA testing activities in application development or software delivery environments (e.g., using pytest).
• Experience with testing APIs and UI workflows using tools like Postman, CURL.
• Experience with test automation frameworks and tools like Selenium or Cypress.
• Experience working with developers and QA teams in structured testing and defect tracking processes.
• Exposure to regression, integration, and functional testing practices.
• Experience in professional services, enterprise technology, or shared services environments is a plus.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Required: 3+ years of professional experience in software quality assurance, manual testing, or a related application testing role.
• Demonstrated ability to support QA activities across the software development lifecycle.
• Familiarity with standard QA tools and processes, including JIRA.
• Ability to work independently and collaboratively in a team‑oriented environment.
• Commitment to delivering high‑quality, accurate, and reliable testing results.

What We Look For

We’re looking for engineers who are adaptable, curious and grounded in strong software engineering principles. Our clients operate across diverse technology stacks, so we value professionals who can apply their capabilities across languages and platforms while delivering thoughtful, high‑quality solutions. We believe that different perspectives strengthen our teams and help us deliver better outcomes for our clients.

Benefits and Compensation

• Medical and dental coverage, pension and 401(k) plans.
• Wide range of paid time off options.
• Base salary range: $67,000 to $136,800 across all U.S. geographic locations; $80,300 to $155,300 for New York City Metro Area, Washington State, and California (excluding Sacramento).
• Hybrid work model: 40‑60% of time in person for most external, client‑serving roles.
• Flexible vacation policy allowing employees to decide how much vacation time they need, with additional time for EY Paid Holidays, Summer/Winter breaks, and personal/family care leave.

Work Arrangement

Join us in a team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.

EEO Statement

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail].