Service Delivery Center, AI & Data, Machine Learning Engineer (MLE) - Manager

EY; Jacksonville (FL); Hybrid; USD 76,200 - 174,100; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plans and pension

Flexible vacation policy

Job summary

A global professional services firm is seeking a Manager in Financial Services Organization to lead AI and data services delivery. You will work with diverse teams to solve complex challenges and implement data-driven decision-making solutions. Candidates should have a degree in computer science, at least 5 years of AI/ML experience, and a strong foundation in Python and cloud platforms. This role offers significant growth opportunities and a competitive compensation package including benefits and flexible vacation.

Qualifications

• Minimum of 5 years of related work experience in AI/ML engineering.
• Strong deep learning experience, particularly in Neural Network architectures.

Responsibilities

• Deliver a wide range of AI and data services.
• Work with diverse teams to solve complex problems.

Skills

Collaborating, mentoring, and coaching teams with diverse skills and backgrounds

Fostering an innovative and inclusive team-oriented work environment

Great communication and influencing skills

Designing, building, and maintaining production-grade ML and DL models

Helping clients make data-driven decisions

Education

Bachelor's or master’s degree in computer science or related technology majors

Tools

Python

Hadoop

AWS

Job description

Location: Manayunk, Charlotte, San Antonio, Jacksonville, Alpharetta

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Manager - Financial Services Organization – AI and Data - Service Delivery Center

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high‑performing US‑based resources who work closely with our experienced client‑serving professionals to deliver project‑based work and managed services to our US‑based Financial Services clients. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The opportunity

Data has yet to be utilized to its fullest potential. Financial institutions are looking to build smarter and more efficient ways to operate their business, through new opportunities uncovered by their data. You’ll be solving complex problems, as well as giving deliverables to our clients in the AI and data space. With support from a highly talented team, you’ll have tremendous growth opportunities, with a focus on continuous learning and skills development to become a leader that can make significant contributions to companies.

Your Key Responsibilities

You will be working with diverse teams of professionals with different skill sets to deliver a wide range of AI and data services. As part of that, you’ll need to be a team player with great communication skills, and have the desire to learn the technical skills required to fill the role.

Skills And Attributes For Success

• Collaborating, mentoring, and coaching teams with diverse skills and backgrounds
• Fostering an innovative and inclusive team‑oriented work environment
• Being accountable for the success of your team and the project’s components
• Building strong relationships with your internal clients
• Great communication and influencing skills
• Demonstrating in‑depth technical capabilities, professional knowledge, and interest in the financial industry and technology
• Leading and managing multi‑disciplinary teams through a product life cycle – requirements, design, development, and testing
• Designing, building, and maintaining production‑grade ML and DL models, machine learning workflows, and pipelines
• Helping clients make data‑driven decisions by working with structured and unstructured data sets and building out predictive models
• Designing and developing solutions leveraging big data technology (Hadoop, Spark, etc.) to ingest, process, and analyze large, disparate data sets

To qualify for the role you must have

• A bachelor’s or master’s degree in computer science, information systems, or related technology majors
• Minimum of 5 years of related work experience in AI/ML engineering or MLE/ML Ops
• Experience working with business, management, and technology concepts
• Proficiency in Python programming and associated machine learning libraries/packages (sklearn, TensorFlow, PyTorch, etc.)
• Extensive experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP) for deploying and managing ML and AI solutions
• Strong deep learning experience, particularly in applications of Neural Network architectures to Natural Language Processing, Computer Vision, and Machine Intelligence
• Knowledge of MLOps practices for continuous integration and continuous deployment (CI/CD) of machine learning models in a cloud environment
• Good written and verbal communication skills
• A willingness and ability to travel at 0%-25%
• Valid driver’s license in the US
• Valid passport

Ideally, you’ll also have

• Certification in any database management system, reporting or data visualization, or programming/statistical language
• Working knowledge or certifications in cloud technologies such as Snowflake, Databricks, AWS, or Azure
• Practical experience in developing and deploying Generative AI applications for various use cases such as text generation, image synthesis, and creative AI
• Familiarity with cloud‑based machine learning services like AWS SageMaker, Google AI Platform, or Azure Machine Learning

What We Look For

We’re interested in professionals that are passionate about technology, who already have an understanding of data and are comfortable analyzing or manipulating it while generating reports for clients. You’ll also need to be able to clearly articulate both problems and proposed solutions, and have the willingness to learn and quickly adapt to changing requirements. On top of this, we’re looking for team players and hard workers who are not afraid to take initiative to master their craft and produce high‑quality work. If you have a proactive approach and want to be part of a group that continues to grow significantly, this role is for you.

What Working At EY Offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial, and social well‑being. Plus, we offer:

• Opportunities to develop new skills and progress your career
• Support and coaching from some of the most engaging and knowledgeable colleagues
• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects

What We Offer You

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $76,200 to $174,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $91,400 to $197,900. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on‑going basis.

For those living in California, please click here for additional information.

EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Equal Employment Opportunities

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail].

EY | Building a better working world