Service Delivery Analyst Intern

Allied Solutions, LLC; Carmel, Northern (IN, KY); Hybrid; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

100% company-paid life and disability

401k with company match

Three weeks PTO by end of year

And much more

Job summary

Allied Solutions in Carmel, IN offers a 12-week internship designed for juniors and seniors to gain hands-on experience in enterprise technology projects.

The Service Delivery Analyst Intern will support technical implementation activities, track tasks, document requirements, and coordinate across teams, with exposure to business and technical stakeholders.

This paid internship emphasizes learning, operational readiness, and process improvement as part of a broader development program.

Qualifications

• Enrolled undergraduate rising Junior or Senior in Information Systems, Informatics, Data Analytics, or related field.
• Strong organizational and time management skills.
• Excellent analytical and problem-solving abilities.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate implementation activities across technical and business teams.
• Track project tasks, milestones, and deliverables.
• Document business requirements, process updates, meeting notes, and implementation details.
• Communicate project status, risks, blockers, and next steps to internal stakeholders.
• Participate in issue tracking and follow-up efforts to drive resolution across teams.
• Assist with operational readiness activities, including documentation review and knowledge transfer.
• Support process improvement by identifying recurring issues and workflow gaps.

Skills

Strong organizational skills

Time management

Analytical skills

Communication skills

Education

Undergraduate program (rising Junior or Senior) in Information Systems, Informatics, Data Analytics, or related field

Job description

Program Overview

The Allied Solutions internship program is a robust and consistent internship program for juniors and seniors. The program will focus on learning and development as well as hands‑on experience. The program will immerse the intern into a broad range of responsibilities, allowing you to execute projects within your area of professional interests.

Internship Details

Interested applicants must be available during the 12‑week program (May17th–Aug.6th,2027). This is a full‑time internship (40‑hours per week) based at our headquarters in Carmel, IN. The Service Delivery Analyst Intern will support technical implementation activities, operational readiness, and cross‑functional coordination across Enterprise Technology Group teams. This role will assist with tracking tasks, documenting requirements, communicating status updates, and helping resolve implementation or post‑implementation issues. The intern will gain hands‑on experience partnering with business and technical stakeholders to translate business needs into actionable requirements, support process improvements, and ensure implementation work progresses effectively.

Job Duties and Responsibilities

• Assist with coordinating implementation activities across technical and business teams.
• Track project tasks, milestones, action items, and deliverables to support timely completion.
• Help document business requirements, process updates, meeting notes, and implementation details.
• Support communication of project status, risks, blockers, and next steps to internal stakeholders.
• Participate in issue tracking and follow‑up efforts to help drive resolution across teams.
• Assist with operational readiness activities, including documentation review, knowledge transfer, and transition support.
• Support process improvement efforts by identifying recurring issues, workflow gaps, or opportunities to improve execution.

Qualifications

• Currently enrolled in an undergraduate program as a rising Junior or Senior, pursuing a degree in Information Systems, Informatics, Data Analytics, or related field
• Strong organizational and time management skills.
• Excellent analytical and problem‑solving abilities.
• Strong verbal and written communication skills.

Benefits

• medical, dental and vision insurance coverage
• 100% company‑paid life and disability coverage
• 401k options with company match
• three weeks PTO by the end of the first year
• and much more.

Equal Opportunity Statement

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Culture & Growth Opportunities

Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America’s Best Midsize Employers. Allied’s customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13‑year relationship with United Way of Central Indiana. As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us!

Thank you for your interest in Allied Solutions.