Service Coordinator Provider

Northside Center for Child Development; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A community-based healthcare organization in New York seeks a Service Coordinator Provider to assist families in navigating the Early Intervention system. The role involves conducting interviews, collaborating with agencies, and ensuring clients receive entitled benefits. Ideal candidates will have a Bachelor’s degree in a relevant field and possess strong organizational, communication, and interpersonal skills.

Qualifications

• Bachelor's degree required in relevant fields.
• Strong work ethic and excellent communication skills.
• Ability to maintain detailed records and ensure compliance.

Responsibilities

• Help families navigate the Early Intervention system.
• Conduct interviews to determine social services required.
• Collaborate with agencies to create care plans.
• Ensure clients receive entitled benefits and resources.
• Educate the public on available social services.

Skills

Organizational abilities

Attention to detail

Communication skills

Interpersonal skills

Education

Bachelor’s degree in healthcare administration, psychology, or social work

Job description

Join to apply for the Service Coordinator Provider role at Northside Center for Child Development

About Northside Center

Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. With over $30 million in annual funding, the organization provides children and their families with the support they need to overcome adversity, thrive, and pursue their dreams.

Northside has been a staple of the Harlem community since its founding in 1946 and a pioneer at the intersection of education and behavioral health for Black and Latino children. Several of its programs were the first in Harlem and established the standard of care for many social service agencies. Northside’s founders, Doctors Kenneth, and Mamie Clark were psychologists whose breakthrough Black/White Doll Study was used as evidence in Brown v. Board of Education, which declared public school segregation unconstitutional.

Job Summary

The primary responsibility of the Early Intervention Service Coordinator is to help the family navigate through the Early Intervention system, particularly by assisting them in the selection of an evaluation site, in scheduling of an Individualized Family Service Plan (IFSP) meeting in a timely manner (within 45 days of referral), and in ensuring that the child/family receive all services agreed upon at IFSP.

Principle Duties & Responsibilities

• Conduct interviews and discussions to determine the specific social services required by clients.
• Collaborate with other professionals and agencies to create customized care plans for clients.
• Ensure clients receive entitled benefits, services, and resources by liaising with external organizations.
• Maintain detailed notes on client interactions, progress reports, and service referrals while ensuring confidentiality and legal compliance.
• Educate the public about available social services and how to access them.

Qualification

• An Bachelor’s degree in healthcare administration, psychology, social work, or a related field.
• Organizational abilities, attention to detail, and staying up-to-date with services, policies, and regulations.
• Strong work ethic, excellent communication, and interpersonal skills.

Northside Center for Child Development is an equal opportunities employer and welcomes applications from diverse candidates.