Service Coordinator Provider

Northsidecenter; New York (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Northside Center for Child Development in New York City seeks an Early Intervention Service Coordinator to help families navigate the EI system, arrange IFSP meetings within 45 days of referral, and ensure all agreed services are provided. The role emphasizes coordinating among service providers, EIODs, and families to maintain ongoing communication and collaboration.

The position involves interviewing families, coordinating with professionals to develop care plans, and educating families about

Qualifications

• Bachelor’s degree in healthcare administration, psychology, social work, or a related field.
• Organizational abilities, attention to detail, and staying up-to-date with services, policies, and regulations.
• Strong work ethic, excellent communication, and interpersonal skills.

Responsibilities

• Conduct interviews and discussions to determine the specific social services required by clients.
• Collaborate with other professionals and agencies to create customized care plans for clients.
• Ensure clients receive entitled benefits, services, and resources by liaising with external organizations.
• Maintain detailed notes on client interactions, progress reports, and service referrals while ensuring confidentiality and legal compliance.
• Educate the public about available social services and how to access them.

Skills

Organizational abilities

Attention to detail

Communication skills

Interpersonal skills

Staying up-to-date with services, pol.

Education

Bachelor's degree in healthcare administration, psychology, social work, or related field

Job description

JOB SUMMARY

The primary responsibility of the Early Intervention Service Coordinator is to help the family navigate through the Early Intervention system, particularly by assisting them in the selection of an evaluation site, in scheduling of an Individualized Family Service Plan (IFSP) meeting in a timely manner (within 45 days of referral), and in ensuring that the child/family receive all services agreed upon at IFSP. Throughout the time a child and family are involved in the Early Intervention Program, the Service Coordinator plays a significant role in their lives. The Service Coordinator ensures that there is ongoing communication, collaboration and coordination among the providers of Early Intervention services, Early Intervention Official Designee (EIODs), and the families themselves.

PRINCIPLE DUTIES & RESPONSIBILITIES

• Conduct interviews and discussions to determine the specific social services required by clients.
• Collaborate with other professionals and agencies to create customized care plans for clients.
• Ensure clients receive entitled benefits, services, and resources by liaising with external organizations.
• Maintain detailed notes on client interactions, progress reports, and service referrals while ensuring confidentiality and legal compliance.
• Educate the public about available social services and how to access them.

Qualification

• An Bachelor’s degree in healthcare administration, psychology, social work, or a related field.
• Organizational abilities, attention to detail, and staying up-to-date w ith services, policies, and regulations.
• Strong work ethic, excellent communication, and interpersonal skills.

ABOUT NORTHSIDE

Northside Center for Child Development serves more than 5,500 children and families across New York City each year through high-quality, outcome-driven behavioral health, early childhood education, and enrichment services. With over $34 million in annual funding, Northside provides the comprehensive support children and families need to overcome adversity, build resilience, and pursue their dreams.

Founded in 1946 in Harlem, Northside has been a cornerstone of the community for eight decades, leading the way in integrating education and mental health to support children’s development. Several of Northside’s innovative programs were the first of their kind in Harlem, setting standards of care that continue to influence social service agencies throughout the United States today.

Northside’s founders, Drs. Kenneth B. and Mamie Phipps Clark, were renowned, pioneering psychologists whose groundbreaking research was instrumental in the 1954 Brown v. Board of Education landmark Supreme Court decision that declared school segregation unconstitutional. Their belief in the worth, dignity, and potential of every child continues to guide Northside’s mission and inspire its work today. Northside is driven by its vision and principle, “Each Child…First Chance.”

For more information on Northside Center for Child Development, please visit www.northsidecenter.org.