Service Coordinator, Pathways

Sheppard Pratt; Frederick (MD); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Retirement plan

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee assistance program

Job summary

Sheppard Pratt is seeking a Full-Time, on-site Case Management – Unlicensed role in Frederick, MD. The position supports individuals with intellectual and developmental disabilities, coordinating services and community resources to promote independence and well-being.

The role emphasizes direct care, scheduling flexibility, and the ability to advocate for clients across days, evenings, weekends, and holidays as needed. A driver’s license and reliable vehicle are required.

Qualifications

• High School Diploma or GED and 1 year of related experience.
• Bachelor’s degree preferred.
• Willingness to obtain additional certifications and trainings as required.
• Driver’s license with 3-points or less and access to an insured vehicle.
• Availability to work days, nights, weekends, and holidays depending upon need of the program.

Responsibilities

• Assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for clients.
• Assist clients through program enrollment and orientation.
• Coordinate client medical appointments, transportation, housing, money management, etc.
• Develop and assist with client medication management plan.
• Obtain and maintain entitlements for clients.
• Maintain accurate and complete documentation and coordinate transitions plans and program discharge.

Skills

Client support

Scheduling

Documentation

Entitlements

Medication management

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Job Details

Posting Details

• Posted on October 30, 2026

Locations

• Frederick, MD 21701, USA
• On-site
• Rate : $20.95 USD per hour
• Case Management - Unlicensed
• Full-Time
• Requisition #: SERVI013289

Description

Full-time Monday-Friday dayshift | In Person in Frederick, MD

Development and Intellectual Disabilities Services (DDA) at Sheppard Pratt offer programs devoted to people with intellectual and developmental disabilities, including supported living services. Our Supported Employment and Pathways Day Program team provides opportunities for clients to build community and social skills, as well as individual job placement and employment support.

Scheduling for this position will be flexible and based around client needs.

What to expect.

This is a direct care opportunity to provide support for mental health treatment. You will assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for your clients as necessary.

Additional responsibilities will include:

• Assisting clients through program enrollment and orientation.
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan.
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to ongoing training and education, including a robust tuition reimbursement program.
• Comprehensive retirement, medical, dental, and vision benefits.
• Generous paid-time-off and flexible scheduling.
• Complimentary employee assistance program.
• And more!

This position has a flat pay rate of $20.95/hr.

What we need from you.

• A high school diploma or GED and 1 year of related experience.
• A bachelor’s degree is preferred.
• The willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Must have availability to work days, nights, weekends, and holidays depending upon need of the program.

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

#LI-HD1

Qualifications

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.