Service Coordinator I/II Adults #2211

TCRC; San Luis Obispo (CA); On-site; USD 37,000 - 45,000; Full time

Job summary

TCRC in San Luis Obispo is seeking a Service Coordinator I/II to provide person-centered consultation, advocacy, and coordination for individuals with developmental disabilities who require more involved support.

The role includes planning IFSP/IPP, coordinating funded services, and linking clients with community resources while working within a collaborative team. Starting salaries vary by education level and position, with explicit hourly rates listed in the ad.

Qualifications

• Bachelor’s degree in a Human Services or related field.
• Valid California driver’s license and transportation or acceptable substitute.
• Experience working with individuals with developmental disabilities preferred but not required.

Responsibilities

• Conduct strength-based assessments communicating understanding of family issues.
• Involve individuals and families in person-centered planning and support.
• Design, document, implement and monitor services and supports.
• Facilitate planning team progress and identify outcomes and needed services.
• Develop and maintain a network of vendors and community resources.

Skills

Developmental disabilities knowledge

Public benefit programs awareness

Problem-solving ability

Verbal & written presentations

Organizational and time management

Independent and team work

Responsiveness to supervision

Knowledge of laws and policies

Education

Bachelor's degree in Human Services or related

Job description

Job Title: Service Coordinator I/II #2211

Job Summary:

Service Coordinator I/II

Within a team environment, provides person-centered consultation, advocacy, resource information and service coordination for people with developmental disabilities who require more involved and specialized assistance

Service Coordinator I (Entry Level)

Those with less than one year of experience will not be expected to provide the specialized assistance needed for those listed below:

1. Students in active transition due to graduating from school in one to two
2. Individuals in residential placement or living
3. Newly eligible individuals, transfers from other Regional Centers, and reactivated
4. Individuals with dual diagnosis, and cases requiring clinical or forensic
5. Self-determination and Medicaid Waiver cases, Social Security/Medi-Cal problems that require assistance with advocacy and appeal process.

Those with less than 1 year of experience will also receive the needed support in completing required HCBS Waiver certifications and documentation. Individual Service and Supports Managers will serve as the QIDP and must sign the documentation for all individuals on the HCBS waiver for the first year while the service coordinator acquires the needed experience in working with people with developmental disabilities.

Service Coordinator II Specific Job Duties:

1. Support individuals we serve by maintaining regular contact and doing Individual Family Service Plans (IFSP) and Individual Program Plans (IPP).
2. Participate in Interdisciplinary Team (IDT) staffings and attend meetings in the community as needed including Individual Education Plan (IEP) and day program meetings.
3. Provide information and referral to generic services and resources in the community, including
   1. Schools, recreational options and local support
   2. Supportive Employment/Habilitation funded day
   3. Local agencies (C.C.S., Rehabilitation, Social Security, Medi-Cal, IHSS).
   4. Specialist physicians/ specialists (speech therapist,T./P.T.).
4. Coordinate and secure TCRC funded services, including:
   1. Behavior services, training for independent living, supportive
   2. Out-of-home placement, in home and out-of home
   3. Infant and adult day
   4. Durable medical equipment and specialized services, non-Medi-Cal funded services.

Primary Job Functions:

1. Conduct strength-based assessments that communicate an understanding of the unique issues facing family members.
2. Involve individuals we serve and family in all aspects of person-centered planning and support
3. Design, document, implement and monitor services and supports in a timely
4. Facilitate planning team progress, identifying outcomes, needed services and
5. Develop and maintain a network of vendors and community
6. Provide relevant information and training about developmental disabilities, services and
7. Use effective communication and interpersonal skills that consistently respect children and adults with developmental disabilities and their families.
8. Demonstrate an operative knowledge of family/natural support and private/public resources and integrate these into service planning resulting in community based outcomes.
9. Demonstrate an operative knowledge about developmental disabilities and how families are impacted.
10. Demonstrate an operative knowledge of a variety of approaches to intervention and
11. Demonstrate an operative knowledge of entitlement and benefit
12. Demonstrate an operative knowledge of the Tri-Counties Regional Center system, the legal system, individual civil rights and overall advocacy.
13. Work in a cooperative and collaborative manner as a team
14. Develop and maintain good relationships with community
15. Participate in professional growth and development through attendance at in-service and other training activities, conferences and other job-related agency approved events.
16. Conduct all activities in a professional and ethical
17. Additional or different functions may be assigned from time to time.

Knowledge, Skills, and Abilities Required:

• Knowledge of developmental disabilities
• Awareness of entitlement and benefit programs and of public benefit programs
• Problem-solving ability
• Ability to make verbal and written presentations to groups
• Organizational and time management skills
• Ability to work independently and within a team
• Responsive to supervision
• Able to understand and adhere to applicable laws, regulations, policies and procedures.

Minimum Qualifications:

• Bachelor’s degree in a Human Services or related
• A valid California driver’s license and transportation, or acceptable substitute, is required for this position.
• Experience working with individuals with developmental disabilities preferred but not required.

Physical Requirements:

Position requires the ability to work independently. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer. This is primarily a sedentary office classification. The position also requires grasping, repetitive hand movement, finger dexterity and fine coordination in preparing statistical reports and data using a computer keyboard and calculator.

Additionally, the position requires near, far, and color vision in reading correspondence, statistical data, and using the computer. Hearing and speech are required to communicate in person, before groups and over the telephone.

Employees must possess the ability to lift, carry, push and pull materials and objects necessary to perform job functions. The employee must frequently lift and/or move up to 10 lbs. and infrequently up to 20 lbs. The position requires standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. Work is performed in an office setting with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may encounter upset individuals over the phone and/or in person. Each of these physical tasks is an essential function of the position.

Classification: Non-Exempt, Hourly, Bargaining Unit

Starting Salary: Service Coordinator I

Starting salary: $26.27 – $28.97 (full range: $26.27 – $32.86)

Service Coordinator II

Salary: Bachelors degree:
Starting Salary: $27.55-$30.36 hourly
Full Salary Range: $27.55-$33.53

Master’s degree:
Starting Salary: $31.90-$35.16
Full Salary Range: $31.90-$39.89

Location: San Luis Obispo