Service Coordinator I

National Church Residences; Mineral Wells (TX); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Service Coordinator to enhance the quality of life for residents at a vibrant community. This role involves coordinating essential programs and services, advocating for residents, and connecting them with valuable resources. The ideal candidate will have a strong background in social work and a passion for serving the elderly population. With a commitment to providing quality customer service, you will engage with residents, identify their needs, and facilitate access to community services. Join a mission-driven organization that values your contributions and offers a competitive benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Retirement Plan with 100% match up to 5%

Qualifications

• Preferred two years of experience in social service delivery with elderly.
• Demonstrated ability to advocate, organize, and problem-solve.

Responsibilities

• Coordinate programs and activities for residents.
• Serve as a liaison to community agencies and identify service providers.
• Assist residents in acquiring and utilizing community services.

Skills

Advocacy

Organizational Skills

Problem-Solving

Customer Service

Education

Bachelor's Degree in Social Work

Job description

Job Description:

Competitive Pay - Awesome Benefits!

Location: Sandstone Foothills Apartments located in Mineral Wells, TX

Work type: Part Time 20 hours a week

National Church Residences serves more than 46,000 seniors through our array of housing and health care services. With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled.

The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life!

Education: A bachelor’s degree in social work or a related field is preferred.

Experience: Preferred two or more years of experience in a social service delivery with elderly and/or family population. Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.

Qualified candidates for this position:

1. Assume responsibility for coordinating programs and activities for residents.
2. Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
3. Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
4. Develop a Resource Directory that includes a listing of state and/or local service providers.
5. Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
6. Provide quality customer service to all residents addressing concerns and assisting with basic needs.
7. Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling.
8. Report all complaints made by residents and/or families.
9. Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills.

In return, National Church Residences offers an excellent total reward package that includes:

Medical Insurance, Dental, Vision, Paid Time Off (PTO) and Paid Holidays, and Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay.

*Programs may vary depending on Full Time, Part Time or Contingent status.

Want to know more? We can’t wait to tell you! Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.