Service Coordinator - Delano

Kern Regional Center; Delano (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Paid time off

Life, AD&D, Long Term Disability

FSA

Voluntary insurance & retirement plans

Job summary

Kern Regional Center is seeking a dedicated Service Coordinator/Case Manager to coordinate services, advocate for consumers and families, and implement IPP and PCP (including annual reviews) for individuals in traditional or Self-Determination programs. The role requires strong organizational skills, customer service orientation, and proficient computer use; bilingual (Spanish/English) is highly desirable.

A valid driver’s license is required for community-based work in Kern, Inyo, and Mono

Qualifications

• BA/BS degree in human services or related field and two years of experience with the developmentally disabled.
• Bilingual Spanish/English highly desirable.
• Detail-oriented and highly organized.
• Strong written and verbal communication skills.
• Proficient with word processing, spreadsheets and presentations.
• Valid driver's license and reliable transportation.

Responsibilities

• Provide overall service coordination, advocacy and services arrangement for consumers and families.
• Develop and implement IPP and PCP.
• Prepare progress reports and annual reviews for consumers in traditional or Self-Determination Program.
• Coordinate follow-ups, reassessments and program evaluations.
• Identify community resources and provide information and referrals.

Skills

Detail-oriented

Organized

Written and verbal communication

Computer skills

Customer service

Education

BA/BS in human services or related field

Two years of experience with developmental disabilities

Job description

Description

Kern Regional Center is one of 21 private, non-profit regional centers contracted by the State of California through the Department of Developmental Services (DDS) to coordinate community-based services and support for individuals with developmental disabilities and their families. Kern Regional Center services over 10,000 individuals in Kern, Inyo and Mono Counties. Our counties cover approximately 22,000 square miles with a population of over 945,000 people.

Kern Regional Center is looking for dedicated Service Coordinator/Case Manager who is ready for the next challenge. This individual will provide overall service coordination, advocacy, services arrangement for consumers and families. They will be responsible for the development and implementation of the consumer’s Individual Program Plan (IPP), Person Center Plan (PCP), progress reports and the consumer’s annual reviews, who are in traditional and/or Self-Determination Program. The individual may provide follow-up, reassessments and periodic review of consumer’s progress and program effectiveness. They may be required to seeks community resources and provide information and referral. The Service Coordinator may initiate the purchase of vendored services and monitors service delivery. They will be required to keep abreast of state and federal regulations, agency policies and procedures, and guidelines related to consumer services.

Requirements

The ideal candidate:

• BA/BS degree preferably human services or human behavioral science such as social work, psychology, sociology, guidance and counseling, criminal, and child development and two (2) years of experience working with the developmentally disable or appropriate experience.
• Bilingual language fluency (Spanish/English) highly desirable.
• is detailed-oriented and highly organized.
• has strong overall computer skills, proficient with word processing, spreadsheet and presentation software, as well as industry specific.
• has strong written and verbal communication skills.
• Provide timely and responsive customer service, communicating with others respectfully and effectively in person, on the phone, by email or in writing.
• Must have valid driver's license, DMV printout, and reliable transportation.

Top Perks and Benefits

As part of the Kern Regional Center team, you will be able to enjoy:

• Generous health, dental and vision plan for employee and their dependents
• Generous paid time off
• Life, AD&D, Long Term Disability Plans
• Flexible Spending Account (FSA)
• Various voluntary insurance and retirement plans

Salary range for this position $23.86 to $31.97 per hour

Starting salary range $23.86 to $26.30 per hour

Kern Regional Center is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team.