Service Coordinator/Case Manager SSVF-SCCM-Beckley-05072026

Southwestern Community Action Council, Inc.; Beckley (WV); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Paid Annual Leave

Paid Sick Leave

Paid Holidays

Paid Life Insurance

401(k) Retirement Plan

Health, Dental, and Vision Coverage

Job summary

Southwestern Community Action Council, Inc. seeks a Service Coordinator/Case Manager for the SSVF program in Beckley, WV. This full-time, non-exempt role supports veteran families with case management, outreach, and referrals to VA benefits.

The position requires a high school diploma or GED, knowledge of community resources, and strong communication. A valid driver’s license and ability to pass a drug screen are required.

Qualifications

• H.S. Diploma/GED.
• Thorough knowledge of community resources to assist clients.
• Ability to complete tasks with little direct supervision.
• Excellent written and oral communication skills.
• Skills and knowledge to maintain a professional office environment.
• Ability to maintain thorough and organized records.
• Current valid driver’s license with safe driving record.
• Must pass drug screen and background check.

Responsibilities

• Work with veterans through the SSVF program to lift very low-income Veteran Families out of homelessness.
• Assist clients in accessing community resources and public benefits.
• Maintain thorough records using the master client database and timely updates.
• Provide outreach to local resources and explore partnership opportunities.
• Collaborate with other programs to coordinate applications and referrals on a case-by-case basis.
• Provide strength-based case management and support in employment, transportation, housing, and crisis situations.

Skills

Communication skills

Driver's license

Record-keeping

Independence/works with minimal Super-

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Service Coordinator/Case Manager SSVF-SCCM-Beckley-05072026

Open Position Posting Number

Service Coordinator/Case Manager SSVF-SCCM-Beckley-05072026

Location: Position Time Requirement:

Beckley, WV Regular, Full Time, Non-Exempt

$16.00/hour Open until filled

Qualifications

H.S. Diploma/GED.
Must have thorough knowledge of community resources to be able to assist clients.
Ability to complete tasks with little direct supervision.
Excellent written and oral communication skills.
Skills and knowledge required to maintain a professional office environment.
Ability to maintain thorough and organized records.
Current valid driver’s license with safe driving record.
Must pass drug screen and background check.

Preferred Qualifications

Bachelor’s degree preferred
Experience in social services area preferred
Working with the homeless population or those at risk of homelessness.

Position Details (This is a sampling of duties and responsibilities of this position. Other duties may be assigned)

This position will work with veterans through the Supportive Services for Veterans Families (SSVF) program.
The SSVF program is designed to lift very low-income Veteran Families out of homelessness and into stable permanent housing and provide comprehensive assistance in the areas of case management, outreach, temporary financial assistance and referrals to help in obtaining VA benefits.
The SSVF Service Coordinator/Case Manager will assist clients in accessing community resources in a respectful, non-judgmental manner.
Carry out duties and responsibilities with limited supervision.
Make decisions and establish work priorities based on needs of executive offices within the scope of policies and procedures.
Verify client is a Veteran or a member of a family in which the head of household or the spouse is a Veteran. Conduct thorough client intake, assessment and SSVF Homeless Prevention Screening Criteria to determine eligibility and degree of need.
Assist SSVF participant in accessing public benefits, daily living service, housing counseling and home search.
Maintain thorough records of client interaction using master client database, including updating records in a timely manner.
Provide outreach to local community resources and explore partnership opportunities to best serve mutual clients and prevent duplication of services.
Collaborate with other agency’s programs by taking applications and making referrals as relevant on case-by-case basis.
Provide strength-based case management services and offer an atmosphere where clients in crisis can receive individualized assistance with employment, transportation, medical care, childcare, parenting and emergency assistance as needed.
Assist program director with the preparation of reports as needed to fulfill the requirements of the funding source.
Attendance at various meetings and training as requested, occasional overnight travel.
Other duties as assigned by director.
This position will support the counties of Raleigh, Mercer, Fayette, Summers, Nicholas, and Monroe.

Paid Annual Leave; Paid Sick Leave; Paid Holidays; Paid Life Insurance; 401(k) Retirement Plan; Health, Dental, and Vision Coverage Options.

Application Process

Current employees of SCAC meeting the above minimum qualifications should submit an updated resume and letter of interest stating your name, current position and reason for request to [e-mail] .

Individuals outside the agency should submit a resume to [e-mail] or apply online at www.scacwv.org or call 304-525-5151 for an application. EOE