Service Coordinator-Adult (22 years and older)

ADP, Inc.; Visalia (CA); Sur place; USD 4 082 000 - 4 874 000; Plein temps

Avantages offerts par ce poste

Employer-paid medical plan options

Dental and vision coverage

CalPERS Pension Retirement Program

Public Service Loan Forgiveness (PSLF)

Life Insurance

Flexible Spending Accounts

Generous paid time off

Résumé du poste

Central Valley Regional Center (CVRC) is a private, non-profit corporation, funded by the State of California, with offices in Fresno, Merced, and Visalia.

The Adult Unit Service Coordinator delivers service coordination and advocacy to adults (22+) with developmental disabilities, partnering with individuals, families, and providers to assess needs, coordinate services, develop IPPs, and promote health, safety, independence, and quality of life.

Qualifications

• Bachelor's degree in a human services-related field.
• Strong verbal and written communication skills.
• Ability to prioritize and manage multiple assignments while meeting timelines.

Responsabilités

• Provide service coordination and advocacy to adults (22+) with developmental disabilities.
• Develop, implement, and monitor Individual Program Plans (IPPs) in compliance with DDS and CVRC requirements.
• Coordinate supports and resources to promote independence, safety, and community participation.
• Document case management activities daily and maintain accurate records.
• Collaborate with clinical services, providers, families, and community partners.

Connaissances

Verbal communication

Written communication

Multitasking

Collaboration

Formation

Bachelor's degree in human services

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Coordinator-Adult (22 years and older)

Regular Full Time Professional Visalia, Visalia, CA, US

30+ days ago Requisition ID: 1527

Salary Range: $29.64 To $35.39 Hourly

Central Valley Regional Center (CVRC) is a private, non-profit corporation, funded by the State of California. At CVRC, our mission is to help individuals with intellectual and developmental disabilities, and children at risk, to reach their goals. With offices in Fresno, Merced, and Visalia, we support over 36,000 individuals with intellectual and developmental disabilities in the Central Valley, including Mariposa, Madera, Fresno, Tulare, Merced, and Kings counties. We accomplish this by coordinating resources and collaborating with other agencies to develop the best services for individuals and families, valuing diversity, respecting individual rights and choices, and committing to excellence, honesty, and cost effectiveness in service delivery.

BENEFITS OF JOINING CVRC:

• Employer-paid medical plan options available for employees
• Employer-paid de ntal and vision coverage for eligible family members
• CalPERS Pension Retirement Program
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• Employer-paid Employee Life Insurance
• Supplemental Life & AD&D coverage options at group rates
• Flexible Spending Accounts (FSA)
• Generous paid time off, including vacation, sick leave, personal time, paid holidays and longevity leave
• Flexible schedules, including 9/80 work week options with every other Friday off
• Telecommute opportunities for eligible positions after introductory period
• Meaningful work supporting individuals with developmental disabilities and their families

Non-Exempt Full Time
Starting Pay: $29.63 – $35.38/hr.

POSITION OVERVIEW

The Adult Unit Service Coordinator provides service coordination and advocacy services to adults (ages 22 and older) with developmental disabilities who are served by CVRC. Through a person-centered approach, Service Coordinators partner with individuals, families, providers, and community agencies to assess needs, coordinate services, develop and monitor Individual Program Plans (IPPs), and promote health, safety, independence, and quality of life throughout adulthood.

Successful Service Coordinators exercise sound judgment, take ownership of their work, communicate effectively, build collaborative relationships, value diverse perspectives, and advocate with integrity. They are committed to empowering people to thrive while ensuring services and supports align with each individual's goals, strengths, and preferences.

ESSENTIAL FUNCTIONS

• Manages an assigned caseload of adults (ages 22 and older) with developmental disabilities to provide service coordination, advocacy, and person-centered planning services.
• Assists individuals served and their support teams in developing, implementing, and monitoring Individual Program Plans (IPPs) consistent with State and Federal laws, DDS requirements, and CVRC standards.
• Coordinates vendored, generic, and natural supports to assist individuals in achieving identified goals and maximizing independence, choice, and community participation.
• Manages finances for individuals when CVRC is payee, in collaboration with the Client Benefits Unit, to preserve and allocate resources to meet individual needs and coordinates with third-party payees when applicable.
• Prioritizes and responds to urgent needs of individuals and their support networks and appropriately documents activities, including Special Incident Reports (SIRs), health and safety concerns, hospitalization events, abuse or neglect concerns, housing crises, medical issues, legal matters, and financial concerns.
• Provides person-centered advocacy services and supports individuals in exercising informed choice, self-determination, and access to services and supports in the least restrictive environment.
• Collaborates and consults with Clinical Services, healthcare professionals, service providers, conservators, family members, and community partners to evaluate needs and coordinate appropriate supports.
• Attends clinical meetings and interdisciplinary team meetings as appropriate.
• Executes responsibilities of Officer of the Day, including responding to individuals, families, providers, and community inquiries; conducting assessments; triaging concerns; problem-solving; documentation; and follow-through.
• Identifies, coordinates, and provides information on community resources, including housing, employment, day and community-based services, benefits, transportation, healthcare, mental health services, and other adult support programs.
• Meets with individuals served in their homes, residential settings, workplaces, day programs, community settings, or other locations preferred by the individual, as required.
• Conducts annual Individual Program Plan (IPP) meetings and completes required face-to-face contacts, reviews, follow-up activities, and documentation in accordance with DDS, Medicaid, and CVRC requirements.
• Monitors progress toward outcomes and initiates IPP revisions when needs, preferences, circumstances, or services change.
• Monitors the health, safety, welfare, and quality of services received by assigned individuals, including those residing in licensed residential facilities, independent living arrangements, supported living services, and other community-based settings.
• Assesses ongoing needs for services and supports, evaluates service effectiveness, and coordinates service changes to address identified risks, barriers, and desired outcomes.
• Supports adults in pursuing community integration, competitive integrated employment, post-secondary opportunities, independent living goals, and other meaningful adult life outcomes consistent with their preferences and IPP objectives.
• Documents all case management activities for assigned individuals daily through Targeted Case Management (TCM), also referred to as Title 19 notes, and maintains complete, accurate, and timely case records.
• Supports effective and efficient business practices.
• Maintains positive business relationships, confidentiality, good attendance, punctuality, and acts in accordance with all company policies and procedures.
• This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a human services-related field, including but not limited to Social Work, Psychology, Sociology, Human Services, Public Administration, Business Administration or a closely related discipline. Other bachelor's degrees may be considered based on agency needs and relevant experience.
• Minimum of two (2) years of professional experience providing direct services, case management, service coordination, advocacy, or related support services to individuals with developmental disabilities and/or other populations with complex support, healthcare, behavioral, social service, or independent living needs.
• Experience must include either:
  • Direct service experience providing direct support to multiple individuals; or
  • Case management or service coordination experience involving responsibility for managing an assigned case load, coordinating services and supports, scheduling and facilitating meetings, developing and monitoring individualized service plans, and ensuring timely follow through on identified needs.
• Advanced knowledge and understanding of developmental disabilities and related conditions affecting individuals served by CVRC.
• Knowledge of generic public resources.
• Ability to exercise a high level of discretion, independent judgment, and professional decision-making.
• Ability to establish and maintain effective working relationships with individuals served, families, service providers, community partners, and colleagues.
• Strong verbal and written communication skills.
• Ability to prioritize and manage multiple assignments while meeting documentation and regulatory timelines.
• Proficiency in the use of computers and software applications for documentation, case management systems, email, and other required business functions.
• Demonstrated initiative, self-motivation, flexibility, sound judgment, strong interpersonal skills, and a commitment to person-centered service delivery.
• Possession of a valid California driver's license, reliable transportation, and current automobile insurance.
• Ability and willingness to travel and drive regularly as required for the position .

BILINGUAL SKILLS HIGHLY DESIRED

Candidates who meet the minimum qualifications and are bilingual in Spanish, Hmong, American Sign Language (ASL), Lao (Laotian), Khmer (Cambodian), or Punjabi are strongly encouraged to apply. These language skills help strengthen communication, accessibility, and person-centered service delivery for the diverse individuals, families, and communities served by CVRC.

TRAVEL REQUIREMENTS

• Must have the ability to travel within CVRC’s six-county-wide region as assigned or required.

WORKING CONDITIONS

Professional office environment. Noise level in the office is low to moderate depending on area. Individual workspace assigned and varies from open cubicle to private office.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . Manual dexterity for typing on a computer keyboard. Specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus required to view computer monitor, read numbers and printed material. Mobility sufficient to reach, lift and transport files and other work material to work areas. Sitting for extended periods of time. Mobility sufficient to visit individuals’ homes, community service provider’s sites, and public meetings.