Service Coordinator 1

Vancouver Housing Authority; Vancouver (WA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

WA PERS contributions by employer

12 paid holidays

Paid time off and sick time accrual

Job summary

Vancouver Housing Authority (VHA) seeks a Service Coordinator 1 to help residents access essential community resources. You will assess needs, determine eligibility, and connect clients with public and private services, working closely with local partners in Clark County.

The role emphasizes serving diverse populations, maintaining records, and ensuring program compliance, with full-time, in-person work and a comprehensive benefits package including health, disability coverage, and paid time off.

Qualifications

• BA in Social Service or related field preferred.
• At least two years of direct service experience.
• Experience with aging, family services and disability services.
• Experience determining eligibility for Federal and applicable State programs.
• Knowledge of legal liability issues in service coordination and mandated reporting.

Responsibilities

• Assess residents' needs and connect them to public and private services.
• Build relationships with community providers to expand available resources.
• Educate residents about their rights and available support programs.
• Track service progress, maintain records, and ensure compliance with program requirements.
• Help residents build support networks and navigate daily challenges.

Skills

Assess residents' needs

Build community relationships

Educate residents about rights

Maintain records & compliance

Education

BA in Social Service or related field

Job description

Are you passionate about connecting people to the services they need? Vancouver Housing Authority (VHA) is looking for a Service Coordinator 1 to support residents by linking them to vital community resources. If you thrive on making a real impact and enjoy working with diverse populations, we want you on our team!

The VHA works closely with local governments and other community partners throughout Clark County to address issues of affordable housing and homelessness and help families break the cycle of poverty. The Service Coordinator 1 links residents to supportive services provided by public agencies or private practitioners within the general community by assessing service needs, determining eligibility for public services and providing referral assistance.

Your skills and experience will contribute to our mission as you:

• Assess residents' needs and connect them to public and private services
• Build relationships with community providers to expand available resources
• Educate residents about their rights and available support programs
• Track service progress, maintain records, and ensure compliance with program requirements
• Help residents build support networks and navigate daily challenges

Pay And Benefits

• In compliance with the Equal Pay & Opportunities Act, the full wage range for this position is $23.57 - $33.00 per hour. The starting salary is determined by the role's required qualifications and the candidate's relevant experience.
• Full-time, non-exempt, OPEIU Local #11-represented position working in-person/on-site .
• Medical, dental, vision, life insurance, short-term and long-term disability insurance.
• Benefits package also includes 5.58% paid into WA PERS by employer, 12 company-paid holidays, and generous paid time off and separate sick time accrual.
• Meaningful work that addresses affordable housing and homelessness in our community.

Requirements

• BA in Social Service or related field preferred.
• At least two (2) years of direct service experience working with older adults, families, or individuals with disabilities.
• Experience and/or training in the aging process, family services and disability services.
• Experience and/or training in determining eligibility for and procedures of Federal and applicable State entitlement programs.
• Experience and/or training in the legal liability issues relating to providing service coordination, drug and alcohol abuse, mental health issues, and mandated reporting around abuse and/or neglect of children or vulnerable adults.
• A valid driver’s license and meet VHA auto insurance requirements.

For more information on the Vancouver Housing Authority please visit our website at www.vhausa.com. Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed as they come in.

VHA is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, citizenship or immigration status, religion, creed, sex, sexual orientation, gender identity and expression, age, disability status, genetic information, marital status, pregnancy status, political ideology, honorably discharged veteran, or military status.

• In compliance with the Equal Pay & Opportunities Act, the full wage range for this position is $23.57 - $33.00 per hour. The starting salary is determined by the role's required qualifications and the candidate's relevant experience.
• Full-time, non-exempt, OPEIU Local #11-represented position working in-person/on-site .
• Medical, dental, vision, life insurance, short-term and long-term disability insurance.
• Benefits package also includes 5.58% paid into WA PERS by employer, 12 company-paid holidays, and generous paid time off and separate sick time accrual.
• Meaningful work that addresses affordable housing and homelessness in our community.