Service Coordinator

FPM - Affordable Housing; Stone Mountain (GA); Sur place; USD 27 000 - 32 000; Temps partiel

Résumé du poste

RHF is seeking a passionate Service Coordinator to support residents at Lane Manor, a 54-unit senior residence in Stone Mountain, GA. This part-time, non-exempt role offers 25 hours per week and a pay rate of $21.00 per hour.

You will assess needs, connect residents to community resources, coordinate services, and develop wellness programs while maintaining confidential records and reporting. The ideal candidate values advocacy, organization, and building strong relationships with residents and

Qualifications

• Bachelor's degree in Gerontology or related field preferred.
• Experience with older adults or individuals with disabilities helpful.
• Strong advocacy and communication skills.

Responsabilités

• Assess resident needs and connect residents with appropriate social, health, wellness, and community resources.
• Provide referrals, advocacy, and promote independence and self-advocacy.
• Coordinate referrals, follow up services, and maintain a current directory of community resources.
• Develop and coordinate educational, health, and wellness programs based on resident needs.
• Serve as a liaison between residents, management, staff, and community service providers.
• Maintain accurate and confidential records of resident interactions, referrals, and services.
• Prepare daily and monthly reports related to resident services and activities.

Connaissances

Advocacy

Communication

Interpersonal skills

Time management

Problem solving

Confidentiality

Ethical judgment

Microsoft Office

Formation

Bachelor's degree in Gerontology or related field

Outils

Microsoft Office

Description du poste

Service Coordinator
Location: Lane Manor, Stone Mountain, GA
Pay Rate: $21.00 per hour
Employment Type: Part-Time, Non-Exempt, 25 hours per week

Join Our Mission-Driven Team

Are you passionate about helping older adults access the services and resources they need to thrive? RHF is seeking a Service Coordinator to support residents at Lane Manor , a 54-unit senior residential community in Stone Mountain, GA .

In this role, you will help identify resident needs, connect residents with community resources, coordinate supportive services, and develop programs that promote health, wellness, independence, and quality of life. The ideal candidate is compassionate, organized, resourceful, and comfortable building strong relationships with residents, service providers, and community partners.

What You'll Do

Resident Services & Advocacy

• Assess resident needs and connect residents with appropriate social, health, wellness, and community resources.
• Provide referrals, support, and advocacy while promoting resident independence and self-advocacy.
• Provide information and assistance during crisis situations and conflict resolution.

Service Coordination & Programs

• Build relationships with community agencies and service providers to expand resources available to residents.
• Coordinate and monitor resident referrals, follow up on services, and maintain a current directory of community resources.
• Develop and coordinate educational, health, and wellness programs based on resident needs.
• Serve as a liaison between residents, management, staff, and community service providers.

Documentation & Reporting

• Maintain accurate and confidential records of resident interactions, referrals, and services.
• Prepare daily and monthly reports related to resident services and activities.

Additional Duties

• Perform other duties as assigned in support of RHF's mission and the needs of the community.

Qualifications

• Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field is preferred.
• Relevant work experience supporting older adults or individuals with disabilities will be considered.
• Knowledge of supportive services and community resources for older adults.
• Strong advocacy, problem-solving, communication, and interpersonal skills.
• Ability to maintain confidentiality and demonstrate sound ethical judgment.
• Ability to work effectively with residents, staff, service providers, and community partners.
• Strong organizational and time-management skills with the ability to work independently.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Physical Requirements

• Ability to move throughout the community and interact with residents and service providers.
• Ability to communicate effectively in person and by phone.

Why You'll Love Working Here

At RHF, you'll be part of a mission-driven organization with more than 60 years of experience providing affordable housing and services that help people thrive. We believe our employees are essential to that mission and are committed to creating a supportive workplace where you can grow professionally and make a meaningful impact.

Equal Opportunity Employer

Retirement Housing Foundation (RHF) is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. RHF prohibits discrimination and harassment of any kind and makes all employment decisions based on business needs, job requirements, and individual qualifications, consistent with applicable federal, state, and local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.