Service Coordinator

You Thrive Florida; Brooksville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

You Thrive Florida is seeking a coordinator to assist the Program Manager in overseeing nutritionally balanced meals, nutrition education, and risk screenings for seniors. The role includes maintaining client records, data entry, and coordinating meal site staff, while supporting outreach and reporting across multiple facilities in Florida.

Qualifications include an Associate’s Degree in Human Services (preferred), 1 year in elder care, and a Florida driver’s license.

Qualifications

• Education preferred: Associate’s Degree in Human Services.
• Minimum 1 year of experience with elder population.
• Valid Florida driver’s license and insurance.

Responsibilities

• Oversee client records: assessments, reassessments, eligibility.
• Maintain and enter data into databases; intake forms completed.
• Coordinate and train meal site staff/volunteers on health safety.
• Provide monthly activity calendars and nutrition education materials.
• Monitor meal counts and ensure required paperwork for sites.
• Collect donations and assist with meal delivery routes.
• Support outreach and reporting for monitoring activities.
• Participate in safety drills and maintain confidentiality.

Skills

Communication

Typing 40 wpm

Confidentiality

Data entry

Multitasking

Customer service

Education

Associate’s Degree in Human Services

Tools

MS Word

Windows OS

Office equipment

Job description

POSITION SUMMARY: To assist the Program Manager in the daily oversight and coordinator of providing nutritionally balance meals, nutrition education and nutrition risk screenings for Floridians 60 years and older. Services are provided at dining facilities to include senior centers and other community focal points.ESSENTIAL JOB FUNCTIONS:Oversees client record keeping to include, but not limited to; assessments, reassessments and eligibility determination. Maintains client records on an ongoing basis to include data entry of all client information into relevant databasesCompletes intake forms, refers clients to appropriate resources as neededResponsible for coordinating and training of meal site staff/volunteers in maintaining health/ safety standards and meeting state/federal guidelinesProvides monthly activity calendars for assigned for meal sites and nutrition education materials to all active clientsMonitors and projects weekly and monthly meal counts, ensuring proper compliance with all required paperwork for each meal site, i.e. meals served, meal orders, sign in sheets, temperature logs and all activities at each siteResponsible for collection of donations at all assigned meal sitesDevelops meal delivery route sheets and occasionally assists with delivery of Home Delivered Meals and/or serving at meal sitesAssists Community Outreach Coordinator in the promotion of the program.Assists with report preparation and preparation for all monitoring activities.Performs calldowns to clients during an emergency/disaster.Participates in regular safety, storm and fire drillsMaintains confidentiality in all aspects of client, staff and agency informationMaintains professionalism, a positive image, and effective working interactions with co-workers, clients, and all outside contacts within the communityUses and follows the policies/procedures of You Thrive Florida, including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc.Attends and actively participates in training programs, staff meetings, and other meeting/trainings as assignedNON-ESSENTIAL/SECONDARY FUNCTIONS:Performs any additional duties as directed or assigned by supervisor, management staff, program director or You Thrive Florida management staff. This description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position.JOB STANDARDS:Education: Associate’s Degree in Human Services related field from an accredited college or university preferred.Experience: One (1) year experience working with elder population. An equivalent combination of education/experience may be considered.Licenses & Certifications: Valid Florida driver’s license and valid insurance. Subject to Federal, State and Local legal requirements/background checks/clearance for working with a vulnerable population.CRITICAL SKILLS, ABILITIES, & EXPERTISE:Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Talking, standing, sitting, squatting, kneeling, use of fingers, arms, hands, legs, walking, stretching/reaching, handling, grasping, climbing, bending at the waist, turning, balancing, pushing, pulling, use of depth perception, carrying and lifting (up to 65 lbs.), and driving are constant. Good eyesight (correctable) and hearing (correctable) are essential.Equipment: Computer, facsimile, copy machine, calculator, multi-line phone and other small office and instructional equipment and vehicle.Skills & Expertise: Ability to work with limited direction. Knowledge of organizational methods. Skills in completing work with a high degree of accuracy. Ability to effectively communicate orally and in writing. Ability to establish effective working relationships with people, including supervisors, peers, vendors, and clients. Ability to compile data from various sources, departments, etc. Ability to type at least 40 words per minute. Expertise in the operations of Word processing, and Window based applications. Ability to use and operate personal computer and general office equipment. Skills in customer service and dealing with difficult individuals. Ability to work in a multi-task environment. Ability to maintain client and staff confidentiality.ENVIRONMENTAL JOB FACTORS:Job Location: Position is located within Hernando, Sumter, Lake or Polk County. However, this position can be relocated at any given time for any reason with sufficient notice provided. Ongoing travel to other facilities and/or counties may be required.Work Environment: While performing the responsibilities of the position, these work environment characteristics are representative of the environment the employee will encounter. Office environment and working with others frequently. Working with office equipment is frequent. Occasionally outdoors and operates a vehicle.