Service Contract Manager

Linder-Industrial-Machinery-Company; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

Linder Industrial Machinery Company in Plant City, FL is seeking a Service Contract Manager to create and manage the Preventive Maintenance program, increasing departmental revenue through efficiencies.

The role involves coordinating Preventive Maintenance schedules, dispatching Technicians, data entry into the maintenance system, and preparing customer quotes while ensuring excellent service delivery.

Qualifications

• Two-year technical degree or equivalent experience required.
• Five years of technician experience.
• Proficient computer skills; excellent communication.
• Ability to collaborate and encourage employee involvement.

Responsibilities

• Create Preventive Maintenance schedule for Lube Technicians, working closely with Service managers and customers
• Dispatch Lube Technicians
• Manage Lube Technicians, providing direction as required
• Prepare Preventive Maintenance quotes for customers
• Input data regarding equipment, maintenance schedules, work orders, and other related items into computerized maintenance system
• Open and close work orders
• Ensure oil sample protocol is adhered to by Lube Technicians
• Ensure customer satisfaction through measurement and reporting, taking prompt action when needed
• Monitor operational performance and efficiencies
• Other tasks as requested by manager

Skills

Technician experience

Excellent communication

Proficient computer skills

Collaborate

Education

Two-year technical degree

Tools

Computerized maintenance system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Contract Manager

Professional Plant City, FL, US

Linder Industrial Machinery Company is recognized as one of the nation's premier heavy equipment dealers, providing quality new, used, and rental equipment across 27 branch locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. Linder's commitment to delivering superior industrial machinery solutions is shared by our leading equipment partners such as Komatsu, BOMAG, Deutz Fahr, Atlas, Konecranes, Mantsinen, Superior Brooms, Terramac, and many more.

Job Summary:

Create and manage Preventative Maintenance program, increasing departmental revenue through additional efficiencies.

Responsibilities:

• Create Preventive Maintenance schedule for Lube Technicians, working closely with Service managers and customers
• Dispatch Lube Technicians
• Manage Lube Technicians, providing direction as required
• Prepare Preventive Maintenance quotes for customers
• Input data regarding equipment, maintenance schedules, work orders, and other related items into computerized maintenance system
• Open and close work orders
• Ensure oil sample protocol is adhered to by Lube Technicians
• Ensure customer satisfaction through measurement and reporting, taking prompt action when needed
• Monitor operational performance and efficiencies
• Other tasks as requested by manager

Skills/Experience

• Minimum two-year technical degree or equivalent experience
• Five years of technician experience
• Proficient computer skills; excellent communication skills – verbal and written
• Ability to collaborate and encourage employee involvement

Linder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.