Service Contoller

DS Bus Lines; Union (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Easton Coach Company LLC seeks a dispatcher to schedule and dispatch drivers and equipment across assigned routes in a timely manner. You will relay work orders, coordinate with drivers and supervisors, and handle communication with customers to resolve issues.

The role requires basic transportation experience and strong organization to maintain schedules, records and inquiries efficiently. A collaborative team environment and reliable communication tools are essential to success.

Qualifications

• 1 year of transportation experience required.
• Strong communication and coordination skills needed.
• Ability to manage schedules and relay information accurately.

Responsibilities

• Schedule and dispatch drivers, vehicles or equipment to locations per schedules and requests.
• Relay work orders and messages to drivers and assistants.
• Use phones, radios or text to contact employees and resolve issues.
• Prepare daily work schedules and work orders; organize records and expenses.
• Maintain communications within assigned territories and with supervisors or customers.

Skills

Scheduling

Dispatching

Communication

Problem solving

Education

High School Diploma

Tools

Two-way radios

Job description

Easton Coach Company LLCResponsibility Profile:Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.Relay information such as work orders or other messages to and from drivers and driving assistants.Use telephones, two-way radios or text messages to contact employees.Speak with supervisors or customers to resolve problems, requests for services or equipment.Prepare daily work such as schedules.Prepare work orders for crew or receiving work orders from work crews.Facilitate communications within company assigned territories.Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.Perform other duties as assigned.QualificationsOne (1) year of transportation experience.Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.Easton Coach Company is a leader in passenger ground transportation, providing motorcoach and transit services to customers throughout the eastern United States.